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Edward Diaz

Edward Diaz

Followers of Edward Diaz8000 followers
location of Edward DiazDominican Republic

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  • Timeline

  • About me

    Customer Care Specialist

  • Education

    • UNICARIBE

      2004 - 2009
      Lic . Lenguas Modernas Educacion 82

      Activities and Societies: Coro de la iglesia, Emprendedor

    • Unicaribe

      2004 - 2009
      Licenciatura en educacion mencion lenguas modernas Educación

  • Experience

    • Stream Global Services

      Jan 2006 - Jan 2010

      At Stream global I had to take care of technical issues cm had with the dtv system.

      • CCR

        Jan 2006 - Jan 2010

      • Stream

        Jan 2006 - Jan 2010

    • Asurion

      Jan 2006 - Jan 2015
      Customer service

    • Laurus International

      Nov 2009 - Mar 2015
      Operador Bilingue

      I worked at Laurus for four years as a CCR . I worked there as a technical support agent for DTV and customer care agent for Smart .

    • Centro educativo los prados

      Aug 2013 - Jun 2015
      English Teacher

      I teach English from 8th graders until the 12th graders. I teach the advanced levels I help my students be more proficient in the second language adquisition and develope their communication skills.

    • Convergys

      Jul 2015 - Jul 2019
      Customer service and technical support

      Provide customer service and technical support .

    • Conduent

      Nov 2018 - Jul 2019
      Customer care and technical support

    • Acquire BPO

      Jul 2019 - now
      Customer Care Specialist

      Provide high quality customer care support

    • Concentrix

      Aug 2020 - now
      Bilingual Customer Service Representative

  • Licenses & Certifications

    • Licenciado en educacion mencion lenguas modernas