Deep Enrich
Sharon Chanda
Customer Service Consultant
978 followers
Zambia
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About me
Senior Manager Customer Service
Education
The Copperbelt University
-Bachelor's Degree in Banking and FinanceThe Copperbelt University
2016 - 2018Master of Business Administration Finance
Experience
First Alliance Bank Zambia
Aug 2006 - Sept 2010Customer Service ConsultantCustomer Service, invoice discounting and cashiering
FNB Zambia
Oct 2010 - nowOver seeing Branch Operations, Sales and maintaining customer relations
Senior Manager Customer Service
Dec 2020 - nowOperations Area Manager
Oct 2015 - Nov 2020Branch Head/ Manager
Jul 2013 - Sept 2015Teller Coordinator
Jan 2013 - Jun 2013Forex Consultant
Oct 2010 - Dec 2012
Licenses & Certifications
Change Management Practitioner
ProsciOct 2020
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