Dina M.

Experience

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  Cru

  Jun 2010 - Feb 2023

  - Team Management: Directed workflow and coordination for 15 geographically dispersed staff teams, successfully executing quarterly nationwide community outreach events impacting over 200+ staff.- Strategic Planning: Led weekly planning and development meetings; crafted and implemented 2-5 year strategic plans to align with organizational mission and vision. With annual all staff in person gatherings to align, cast vision and develop staff to execute our national strategic plan.- Budget Oversight: Oversaw financial management of team budgets, ranging from $50k-$200k, implementing rigorous tracking and reporting systems to ensure fiscal accountability and maximize resource utilization..- Networking & Collaboration: Cultivated and maintained strategic partnerships with community leaders and a network of 80-100 site leaders, driving the successful execution of quarterly large-scale community events.- Public Speaking: Served as a key spokesperson, delivering impactful bilingual presentations to audiences of 300-5,000, driving community awareness and fostering support for organizational initiatives.- Team Coordination: Implemented streamlined communication and workflow systems through strategic team calendar management and established clear team norms and values, fostering a highly collaborative and productive work environment..- Diversity, Equity, and Inclusion: Championed and implemented DEI initiatives, fostering an inclusive environment for diverse audiences and staff, and contributing to a more equitable and representative organization.- Fund Development: Secured over $1 million in funding through strategic fundraising initiatives, cultivating and maintaining strong donor relationships, and effectively managing donor databases.- Travel: Traveled extensively (50% of time) to national and international partnerships, ensuring consistent implement Show less

  • Destino National Director

    Sept 2021 - Feb 2023

  • Regional Program Manager- Destino North LA and Inner City

    Aug 2017 - Aug 2021

  • Senior Staff

    Aug 2014 - Aug 2017

  • New Staff

    Jun 2010 - Aug 2014
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  Spain Abroad

  Jun 2023 - Aug 2023

  Resident Program Manager

  -Workflow Management: Streamline onboarding processes for international students and staff of two different programs in different cities simultaneously using Google Suite and Microsoft tools.-Team Supervision: Oversaw and mentor Resident Advisors, fostering their development in creating and delivering student programming and support.-Budget Development: Developed and implemented robust budget management systems, including expense tracking and reimbursement processes, ensuring fiscal accountability and optimizing resource allocation for dual-site international programs.-Global Coordination: Integrated domestic and international management platforms, enhancing global communication and accessibility, and ensuring seamless operational functionality across diverse teams and stakeholders.-Crisis Management: Successfully managed and de-escalated critical incidents, demonstrating exceptional crisis management skills and ensuring the safety and well-being of students in challenging international settings. Show less

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  Sojourners

  Nov 2023 - Apr 2024

  Recruiter

  - Generate Prospect Leads: Rapidly generated a targeted contact list of 225 leads within two weeks, including 58 key community leaders, to expand program awareness and participation- Strategic Planning: Developed and executed a strategic partnership plan, securing collaborations with key organizations and expanding program reach by 25%.- Onboarding: Developed and implemented a streamlined onboarding process, ensuring a positive experience for all new participants and increasing program retention by 20%.- Program Reseach: Conducted in-depth research to develop a comprehensive understanding of program services, ensuring accurate and effective communication with potential participants.- Recruiting scripts: Created a library of effective communication materials, including phone scripts, email templates, and presentation decks, to streamline outreach efforts and ensure consistent messaging.- Public Speaking: Developed and delivered persuasive presentations to small and large groups, effectively communicating program value and securing new participants. Show less

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  Study Smart Tutors

  Mar 2024 - now

  Academic Service Manager

  - Caseload Management: Manage a caseload of 40 school sites, orchestrating the rapid onboarding and training of 125+ tutors and facilitators, ensuring seamless program implementation across diverse locations in a high-volume environment.- Needs Assessment: Conduct comprehensive needs assessments for 40 school sites, collaborating with Sales and onboarding teams to ensure precise alignment with contractual requirements and delivering tailored academic support solutions. Mastered and implemented new curricula within one week, demonstrating exceptional adaptability.- Site Visits: Conduct regular visits to school sites within Los Angeles Country to monitor tutor performance and ensure accurate implementation of programs and curricula. Followed up with training and coaching as appropriate.- Workflow Management: Leverage Google Suite and Salesforce to streamline workflow management, meticulously track program progress, and maintain comprehensive records, ensuring operational efficiency and data-driven decision-making.- Communication: Maintain constant communication and provide timely updates to ensure smooth operations and responsiveness to site-specific needs. Facilitated Zoom All Hands presentations, effectively coordinating with tutors to ensure clear and impactful delivery. Show less