Alex Levin

Experience

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  Scudder-Kemper Investments, Inc.

  Feb 1997 - Apr 1999

  VP, Project Planning & Management/E-Commerce Systems and Operational Trading Systems

  Held responsibility for successfully meeting objectives of the electronic commerce systems group set forth by the executive board. Led successful implementation of online Mutual Fund purchase and Redemption system; directed, motivated, and tracked staff, which encompassed the marketing, design, business analysis, development, and QA areas of the group; managed end-to-end project life-cycle management in a multiple, large-scale project environment.

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  Bose Corporation

  May 1999 - Mar 2004

  Manager, Internet Technology Group/Manager, Web Systems Development

  Developed and deployed the corporate-wide platform to support all online initiatives including Electronic Commerce, Supply Chain Management, and Product Integration. Assumed role of the group’s Software Architect in order to shift focus to delivering highest quality, functional software solutions.

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  Mathsoft Engineering & Education, Inc.

  Mar 2004 - May 2006

  Director of Information Technology

  Manage every aspect of company’s global IT, designed and implemented flexible, cost-effective Content Management & Deployment system for on-line content creation and contribution across all the global offices. Held full responsibility for entire technical staff including technical mentoring, professional growth, conflict resolution and motivation. Established and successfully implemented a medium- to long-term strategy of utilizing the business systems (and developing new capabilities) to enable better data cleansing and integrity, data flow automation, marketing leads, and complex sales processes support. Streamlined the (system) sales process from 12 to 4 steps. Achieved 30% decrease in “dropped” sales.  Coordinated directly with the business champions on establishing tactical as well as long-term functional requirements for both online and internal business system development. Negotiated (to favorable terms) the long-term contracts and agreements with the company’s global ISP and Managed Hosting provider. Enabled over $100K in savings annually with a higher level of support.  Established and led ROI studies to make better decisions on whether to outsource or build internally the on-line store and other web assets. Achieved savings of over $50K annually. Show less

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  Aetna Corporation (ProSource contract)

  May 2006 - Apr 2007

  Data Management Architect

  Focus on Enterprise Data Management strategies and solutions. Lead the requirements gathering, design and architecture efforts; worked closely with the business and IT constituents, responsible for the strategy-implementation-support activities as well as Data Governance and Business Intelligence initiatives. Internet, Business Application Architecture and Infrastructure  Content Management & Deployment Solutions Design and Implementation Enterprise Data Warehouse / BI Business Requirements  Requirements Development and Use Cases Testing Strategy Software Development Life Cycle (Waterfall / Agile) Management Overseeing and management of the technical resources (Global) Show less

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  Citizens Bank (ProSource contract)

  Apr 2007 - May 2008

  Systems Integration Architect

  Focused on System Integration of diverse and heterogeneous Risk and Asset Management systems with emphasis on transactional data communication, storage and secure archival as well secure transactional data communication functionality development and enhancement. Responsible for system architecture and standardization across various branches. Let off-shore and local development and database management teams.

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  LoJack Corporation (ProSource contract)

  May 2008 - Sept 2009

  Technology Manager, Business Services / Development

  Worked closely with the business stakeholders, team of architects and senior developers to implement highly complex business service global solutions; Responsible for the overall business requirements management, design and architecture and technical implementation of complex Customer Management and Content /Data Management systems.

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  Wellpoint (ProSource contract)

  Oct 2009 - Sept 2010

  Senior Technology Lead / Project and Integration Manager

  Technology: XML / SOA, .NET, Java, MQ Series, R3, IBM DataPower / WebSphere, WebLogicLead a highly diverse group (80+ resources) of system architects, developers and infrastructure resources in support of critical, enterprise based global health care insurance systems development, deployment and integration initiatives such as HIPAA Compliance, Provider Integration, and Data Acquisition.Major deliverables included: Developing an SOA Frameworks platform for Data Aggregation and Federation across global, disparate Claims / Membership Datastores to present the information in consistent form for the end users. Responsible for the overall delivery of the project – performed the roles of the Project Manager, System Architect (SOA) and Development Lead. (IBM Datapower deployment utilizing J2EE, MQ Series, Web Business Services) Technical management and ownership of the Services Factory initiative across major Claims / Membership system deployments. Responsible for the Business Architecture design, development and delivery of (SOA) Services Inventory, Services Enablement (with the corresponding Schema design and distribution) and deployment on the newly installed IBM DataPower XML Appliance platform.  Managing the step-up of the HIPAA 4010 transactional base to (newly mandated) 5010 base across the major Claims / Membership systems globally. Responsible for the overall delivery of the project – performed the roles of the Project Manager, System Architect (SOA) and Development Lead. (IBM Datapower deployment utilizing J2EE, MQ Series, Web Business Services)Directly managed 3 WebSphere developers and 2 DP / WebSphere Administrators in addition to Java developers and Linux administrators in day to day operations and project based initiatives. Show less

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  Public Consulting Group (independent contract)

  Sept 2010 - Aug 2011

  Manager, Information Technology - Infrastructure Delivery Services

  Technology: VMWare Server, VMWare Sphere, VMWare Center, VMWare DRM, EMC, Clarion, BlueArc, DataDomain, Dell EquiLogic Storage technologies, MS SQL ServerResponsible for ownership of the Global Infrastructure supporting all of the Business and Customer Facing systems and applications of the company. Reporting directly to the Chief Information Officer, lead a highly diverse group of Systems Engineers, Database Architects, Network Administrators and (Practice Areas) Delivery Managers in support of the SaaS model of the company. Developed standards and best practices for Staging and Production systems roll-out to the customer. Responsible for the Data Center systems monitoring and escalation practices. Directly engaged with the internal customers (Practice Area Directors) for application support requirements, sizing capacity and monitoring standards. Show less

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  Blue Cross / Blue Shield of Massachusetts (Independent contract)

  Aug 2011 - Feb 2012

  Senior Project Manager – Infrastructure Security Initiatives Portfolio / PMO

  Responsible for the ownership and delivery of Security and Compliance initiatives around BCBSMA’s Infrastructure – specifically, End User Services, Enterprise Networking and Operations Management. Developed SLA’s and IT Standards to establish, monitor and maintain Infrastructure SLA’s. Conducted performance reviews and audits to ensure services are delivered according to specifications. Performed audits on Network Security Gates including Firewalls, Detection and Prevention of Unauthorized or Malicious Traffic.Led an initiative to implement BCBSMA Identity and Access Management Program. Oversaw project production readiness. Developed and led the “Bring Your Own Technology” initiative to enable the end users wile providing an additional layer of security to the PHI data. Developed specifications, coordinated resources, prepared governance documentation, spearheaded the POC and the program roll out. Show less

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  Novartis Institute for Biomedical Research (independent contract)

  Feb 2012 - May 2013

  Senior GxP Storage Platform Delivery Manager, Global Storage Services Group

  Work hand in hand with the Global Storage Services Group Infrastructure Management, Engineering Staff and Storage Target End Users, held direct responsibility for the delivery of (regulated) Global Storage Provisioning, Storage GxP Qualification and Compliance and End User Requirements Initiatives intake oriented towards pharmaceutical research.Reporting directly to the PMO, responsible for project ownership and delivery including Project Scoping, Project Resource Allocation, Project Budgeting, Project Change Management Methodology, Regulated Data Infrastructure Security and Compliance, Project Quality Management and Project Risk Management.Technology: EMC, Clarion, DataDomain, Isilon, NetApp, StorNext Storage Management System, Various NAS devices, VMWare, RHEL 5.X, 5.6 Show less

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  State Street Corporation (Independent contract)

  Jun 2013 - Feb 2014

  Senior Project Manager – Managed Security Services Transition

  Working with the Network Security personnel managed the transition of the Corporate Managed Security Services to the vendor responsible for the complete ownership of the services. Every aspect of the initiative ownership including vendor management, project planning, execution, risk and change management and executive briefings. Responsible for the project documentation creation and delivery.

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  Bank of America

  Feb 2014 - Jul 2016

  Program Manager – Global Technology and Operations (Vendor Management Portfolio)

  Overseeing the delivery of large, complex technology programs. These (cross-program) large-scale efforts comprise parallel projects and cover software development, IT infrastructure systems installation, business process engineering and an organization's functional capabilities. Responsible for the program management office (PMO), as well as planning, management, financial management and governance. Duties include:• Program Governance o create both the structure and practices (defining specific decision making roles) to guide the program and provide senior-level leadership, oversight, and control• Program Planning o identify dependencies among the program's projects, and refine and rework the individual project plans to integrate them within the program• Program Management o planning, organizing, directing, and controlling of program / project resources. Member of the Vendor Management Portfolio Steering Committee• Technology Implementation and Delivery o technical environment and tools evaluation, selection and alignment. Manage staff from a variety of sources (internal and external) and various technology backgrounds. Specify, acquire, and install technology environments and tools for each project, which collectively form the program's technical infrastructure• Financial Management o working directly with the office of the Chief Financial Officer involved during the strategic definition and financial justification phases of a program. Working directly with the PMO Controller to manage the Program expenditures Show less

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  Amazon Fulfillment, LLC

  Jul 2016 - now

  Sr. Sort Process Work-flow Program Manager

  Responsible for development and execution of managing the overall non-interrupted operation and stability of the most critical aspect of the Amazon Fulfillment and Sort process - the Enterprise Auto-Sorter system and the personnel that supports it. Established and managed the program for the following core processes:• monitoring of all ongoing auto-sorter processes (including the process associated personnel)• reporting and escalation of any process issues• proactive process and resource re-allocation to prevent potential process issues• regular tabulation and “broadcasting” of all relevant data (total inducted, rate, tph, etc.)• usage of the Inbound Dock Management tools to monitor and escalate the load arrival / unloading issues• usage of the real-time resource allocation system to monitor and when necessary, re-allocate resources to optimize the line sort process• complete risk management plan• all of the relevant metrics reporting• all of the relevant documentation Show less