Oyewale Ajala

Oyewale Ajala

Warehouse Officer

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  • Timeline

  • About me

    Operations Manager | Project Management|Agile Practitioner|Scrum Master | VideoScribe Animator | Customer Care Supervisor at EasyReach Interlinks (MTN NDS)

  • Education

    • Immanuel Colllege High School, UI, Ibadan.

      1991 - 1996
      SSCE

      Activities and Societies: Interact Club(President) Interact Club(President)

    • University of Ibadan

      1998 - 2002
      BSc Geography Geography

      Geography; Human Geography, Physical Geography, Cartography, Surveying, GIS etc

    • National Open University of Nigeria

      2014 - 2016
      PGD Information Technology Information Technology

      PGD Information Technology

    • Udemy

      2022 - 2023
      PMP Training Certificate Project Management

      Predictive and Adaptive Project Management

    • University of Ibadan

      1998 - 2002
      Bachelor of Science (BSc) Geography
  • Experience

    • Upper Room Limited

      Jun 2011 - Jun 2013
      Warehouse Officer

      -Warehousing.-Inventory management.-Stock Controlling.-Taking and processing branches daily requisitions-Dispatching of stock to various company branches.-Stock reordering.

    • Awake Interlink

      Oct 2013 - May 2014
      Sales Executive

      -Sales and Marketing activities.-Cash Management.-Stock Management.-Sending daily and weekly sales reports.-Using company ERP system to post and track dispatched stock

    • EasyReach Interlinks Limited

      May 2014 - May 2015
      Logistics Officer

      -Warehouse/ Inventory management.-Stock Controlling.-Dispatching of stock to various company branches.-Stock reordering.

    • Awake Interlink

      May 2015 - now

      -Configure customer's phone for browsing on the network.-Mobile Number Portability (MNP).-Resolve and provide solutions to customers' queries.-Sales various telecommunications devices.-Sales of MTN VTU and escalation of VTU related queries for resolution.-Motivate team members to achieve various sales quotas. -Management and coordination of team members. -Sends weekly and monthly sales report.-Retrieves customer's lost mobile line.-Updates customer's information on KYC platform.-Place order for various telecoms devises: modem, Wi-Fi, Mi-Fi, and various brands of mobile phones.-Reregistration of disconnected customers.-Make sales on Peachtree Accounting System Point of Sales-Marketing and sales of telecoms devices across designated sales territory.-Daily submission of the IMEI of sold devices in the Trade partner portal.-Organization of sales promotion programs during any festive periods.-Subscribe and Unsubscribe customers from unwanted VAS subscriptions.-Sale and marketing of MTN Mobile Electricity device(Lumos).-Using Salesforce.com to sell devices to customers. -Providing after-sales services to customers.-Escalation of network issues from various locations to the network group.-Telecommunications Sales Show less

      • Territory Operations Manager (TOM)

        May 2023 - now
      • Project Manager Scrum Master

        Jan 2020 - Apr 2023
      • Customer Care Supervisor

        May 2015 - Sept 2020
  • Licenses & Certifications