Wilbert Tan

Experience

• 

  Singapore Police Force

  Mar 2009 - Feb 2023

  Led and supervise a team of 23 police officers (direct reports) on preliminary investigations into emergency callsManaged incidents involving crime-in-progress, armed persons, barricaded subjects, etc.Performed service recovery for complaints and feedbacks Specialized in money mule investigations and worked with Commercial Affairs Department to implement quick disposition framework for bank account holdersDrafted money mule investigation manual to standardize investigation effortsRecovered criminal proceeds through financial investigations more than $700,000Conducted annual audits for investigation folders Underwent SPF's leadership training course in Singapore and Nepal Planned and executed security deployments from state visits to national eventsMaintained readiness of response forces through exercisesSome of the high profile security deployments I was involved in were:2015: General Elections & 28th SEA Games2016: National Mourning of Mr LKY2017: Presidential Elections & ASEAN Tourism Forum Planned and conceptualized crime prevention campaigns/initiativesCollaborated with other ministries/agencies to formulate training roadmaps and workshopsManaged and monitored budgets of up to S$800,000Staffed SPF's first crime prevention animated film and interactive game appStaffer to Hotel Licensing Board for the review of application and renewal of hotel licenses Coordinated and managed ground resources to efficiently respond to 999 callsProvided backend support to ground resources during major incidentsVoted to be a representative in the division's welfare committee

  • Team Leader

    Jan 2021 - Feb 2023

  • Senior Investigation Officer

    Jan 2018 - Jan 2021

  • Trainee

    Jul 2017 - Jan 2018

  • Asst Operations Officer (Planning)

    Jun 2015 - Jul 2017

  • Crime Prevention Officer

    Mar 2012 - Jun 2015

  • Divisional Ops Room Officer

    Mar 2009 - Mar 2012
• 

  SmartGuard Pte Ltd

  Mar 2023 - now

  Director

  Security technology company headed by highly experienced security and technology professionals, specialising in end-to-end security technology solutions. We leverage proprietary security technology to drive superior security outcomes at lower costs and with fewer manpower. We provide a full range of security solutions:(i) security consultancy(ii) access control and CCTV systems(iii) integration of existing systems with our proprietary video management and incident reporting system (powered by OLI intelligence)(iv) Virtual Guard patrol system integrating existing patrol Standard Operations Processes and response protocol (powered by OLI Intelligence)(v) data analytics to support decision making(vi) IOT sensor and AI deployment to augment anomaly detection for faster incident detection and response (vii) facilities management module to detect areas requiring maintenanceThrough deployment of our technology, we can redesign security concept of operations for better and leaner deployments:(i) Fewer guards required for prowling(ii) Fewer guards required to man access control points, drop off points, loading/unloading bays (iii) Faster detection of facilities anomalies and security threats(iv) Better documentation and overview of work done by security team(v) Better consistency of adherence to SOPs by security guards(vi) Analytics to advise building management on areas of vulnerabilities e.g. time of day, day of week, locations, which are most prone to security and safety issues such as illegal parking, smoking, compromised access points etc. Show less