Joe Ferguson

Experience

• 

  Lids

  Jul 2021 - Dec 2021

  Assistant Manager

  • Engaged in customer service, upselling customers, merchandising, and hat embroidery duties.• Worked closely with the store manager on a daily basis.• A key holder who was responsible with open and closing operations.• Daily till management.

• 

  Lids

  Jun 2022 - Jan 2023

  Retail Store Manager

  • Served as a successful leader, promoting and achieving store success.• Handled all store operations during 45+ hour work weeks. • Interviewed and hired candidate(s) for the Assistant Store Manager position.• Effectively communicated with employees.• Developed weekly schedules per payroll guidelines while accounting for employee and store needs.

• 

  ALKU

  Jun 2023 - Dec 2023

  Account Manager

  Program Manager in the Government Engineering Services and Explorers division