Dimitra Orfanou

Dimitra Orfanou

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  • Timeline

  • About me

    Risk Manager

  • Education

    • CFE

      2018 - 2018
    • ΕΕΔΕ (Hellenic Management Association)

      2001 - 2002
      Master of Business Administration (MBA)
    • IONIKI EKPAIDEYTIKI SA

      1995 - 1998
      Institute of Banks Executives of Ionian Bank 8
  • Experience

    • IONIKI LEASING SA

      Jan 1994 - Sept 1999
      • Financial Analyst

        Sept 1998 - Sept 1999
      • Supervisor

        Sept 1997 - Sept 1998
      • Accountant

        Jan 1994 - Sept 1997
    • Piraeus Multifin

      Sept 1999 - Oct 2003
      • Senior Credit Officer

        Oct 2002 - Oct 2003
      • Senior Account Officer

        Sept 1999 - Oct 2002
    • Egnatia Bank

      Oct 2003 - Jul 2007

      * Supervision and coordination of a 9-member team. * Monitoring overdue accounts, communicating with the Bank's legal department, and coordinating legal actions. * Communication with customers, drafting factoring contracts of business receivables. Communication with debtors in case of delays, coordination of debt collections, drafting and sending of extrajudicial letters. Registration and review of assigned claims. * Preparation of customer position and supplier financing order after checking assigned receivables in relation to the receipts made.

      • Senior Officer Operations Unit, Factoring Division

        Jun 2005 - Jul 2007
      • Senior Credit Officer, Factoring Division

        Oct 2003 - Jun 2005
    • Marfin Egnatia Bank

      Jul 2007 - Mar 2013

      * Contributed to the development and implementation of the annual audit plan.* Reported audit findings and review draft observations, recommendations and prepare audit reports.

      • Internal Auditor

        Mar 2012 - Mar 2013
      • Head Factoring Support Unit

        Jul 2007 - Mar 2012
    • Piraeus Bank

      Mar 2013 - Dec 2024

      Regular & Ad hoc reporting to Senior Management, Board Committees and Third Parties (Risk Committee, Audit Committee, Corep)Implementation of supervisory exercises e.g. EBA Stress Test, OSI Thematic ReviewsAnalyzing incident reports, assessing operational weakness and identifying types of operational risk events (internal-external fraud, legal cases, new types of fraud e.g.) Enhancement of the Bank’s Internal Control Framework (Loss analysis & Loss Allocation to relevant units)Operational Risk loss collection enhancement (automation of loss collection, loss collection procedure, loss analysis procedure, incident alert procedure)Participation in projects related to the management and recording of incident and losses Show less * Contributed to the development and implementation of the annual audit plan.* Reported audit findings and review draft observations, recommendations and prepare audit reports.*Supervised the activities of the audit staff.* Maintained high level of awareness of changing needs of the business industry and regulatory environment.* Conducted special investigations, fraud and ad-hoc projects at the request of management in Greece and to the Cyprus.* Participated in the audit recommendations' implementation follow-up process.* Assessed the effectiveness and efficiency of the processes. Show less * Contributed to the development and implementation of the annual audit plan.* Reported audit findings and review draft observations, recommendations and prepare audit reports.* Maintained high level of awareness of changing needs of the business industry and regulatory environment.* Conducted special investigations, fraud and ad-hoc projects at the request of management in Greece and to the Cyprus.* Participated in the audit recommendations' implementation follow-up process.* Assessed the effectiveness and efficiency of the processes. Show less

      • Risk Manager

        Jun 2020 - Dec 2024
      • Risk officer

        May 2019 - Jun 2020
      • Audit Supervisor

        Jan 2017 - May 2019
      • Experienced Auditor

        Mar 2013 - Dec 2016
  • Licenses & Certifications

    • CFE

      ACFE
      Jun 2018