Mitchell Lee Myers

Experience

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  The Guitar Center Company

  Aug 2007 - Sept 2010

  Warehouse Manager, Operations Manager In Training

  During my employment at Guitar Center I had received the following awards and recognition; 2009 Outstanding Service Award Recipient, 2009 District 300 (Chicagoland) winner of "Pimp My Warehouse" competition. March 2010 Company Winner in S.A.A.G (Stores at a Glance), where we exceeded in shrink/loss prevention, staying within our allotted budget margin, and inventory accuracy through inventory audits. We also had multiple consecutive monthly district S.A.A.G. wins from 2008 to 2010. I had also received recognition from District, Regional and Corporate leaders for exceeding in warehousing operations.My daily responsibilities included processing all inbound and outbound shipments from UPS, FEDEX, and Guitar Center's Distribution Center. This later included the processing of all drop-shipped or store-to-store transfers for guitarcenter.com order fulfillment. Conducted weekly department based inventory cycle counts to ensure live inventory accuracy, maintained all warehousing operations, worked closely with sales associates and managers to ensure speed of sales, processed repair, recall and inventory returns, and conducted training for new Operations employees. I was also responsible for the store's daily balancing and bank deposits, maintaining third party vendor displays, and conducted interviews along-side the Operations Manager. Show less

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  Target

  Sept 2010 - Aug 2013

  Team Member Trainer, Outbound Warehouse Worker

  During my employment at Target's DeKalb Distribution Center, I trained new, and current team members in various operational functions. The training I was responsible for included powered equipment and stationary machinery, and function roles required for the Outboard Department operations. I was recognized by Group and Senior Leaders for exceeding in; teamwork, job knowledge, quality and exceeding daily productivity goals. I was also cross-trained for the Inbound department.Powered equipment training included issuing operator certifications for Crown forklifts, pallet riders, and tuggers. Stationary equipment certifications included the operation of a proprietary sorter system, depalletizer, mezzanine conveyor operations, and proper lock-out tag-out procedures. For function roles, I trained Team Members for specific roles such as the Outbound Closer; who works directly with the shipping yard's transit schedule to ensure that trailers are cut, tagged and safely loaded for departure to stores. The Sorter Operator, who maintains the operation of either the A or B sorter systems for the Outbound Department. This role also included the calculation and reporting of hourly and total shift cartons processed to the Depal Captain and Warehouse Group leaders. The Depal Captain, who manages a Depalletizing team of 2 to 10 team members, in directing them to various work centers in the Depal area to meet daily priority and expected goals.I was selected to aide in the initial roll-out of City Target: Downtown Chicago, where I had worked with Group Leaders in developing procedures to be used in the Outbound Department to ensure freight accuracy for smaller-scale trailer loading was met.I had also participated in the Best Practice DC Assessments for the Outbound Department, and offered suggestions to team members, group leaders, and senior group leaders to help move the team forward in future development while ensuring standards were met in the Outbound Department. Show less

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  Rock Valley College

  Aug 2013 - Jun 2015

  Eagle Support Technician

  In my role at the Eagle Support Desk, I was responsible for end-user support for Rock Valley College's main campus and satellite locations for the RVC Eagle Online Learning Management System. At the time I had started, Rock Valley College had just began to implement Instructure's Canvas learning platform, using a custom instance designed specifically for Rock Valley College. This role involved working closely with many instructors to aid in the the development of their online curriculum using the RVC Eagle platform, as well as performing migrations of their course content from the previously used L.M.S., ANGEL. More importantly, I worked directly with students and faculty in troubleshooting any issue they encountered while using the software. I reported directly to the Systems Administrator for any high severity incidents.Other responsibilities in this role included conducting user training, beta testing, bug reporting to Instructure and the Systems Administrator for both beta and live environments, and creating documentation for procedures specific to Rock Valley College. Show less

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  Rockford Ball Screw

  Jun 2015 - Apr 2018

  Information Technology Specialist

  In the Information Technology Specialist role at Rockford Ball Screw, I have been responsible for a variety of daily tasks and projects. Projects that I have completed include the redesign and implementation of the facility's entire network infrastructure, and a custom employee kiosk that has been automated through the use of PowerShell and VB scripts and utilizing OpenDNS. Other projects include writing documentation for various software and hardware procedures and conducting user training.The responsibilities in this position included, administration of network hardware and infrastructure, maintaining Windows Active Directory and Windows Server backups, administration of an Untangle firewall and endpoint security software from Malwarebytes and Trend Micro, conducted and maintained the I.T. equipment inventory, provided hardware and software recommendations to I.T. management, network printer supply fulfillment, setup, maintenance, and repairs of computer and A/V systems, and end-user support.Currently, I am assisting in the migration to Windows 10 and Office 365. Show less

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  Foresight Financial Group, Inc.

  May 2018 - now

  System Administrator