Lyndon Saunders

Experience

• 

  Safran

  Sept 1992 - Jan 2005

  Responsible for supplier development activities. Responsible for conducting external audits, covering all aspects of ISO 9000, Messier-Dowty specific and regulatory requirements.Construction and control of company and departmental procedures.Continuous improvement activities within the business, including housekeeping 5's, problem solving, cost cutting initiatives with suppliers. Controlling databases, including customer complaints, & global supplier database. Preparing measures of performance of suppliers, including supplier vendor rating. Show less

  • Quality Assurance Engineer

    Jan 1999 - Jan 2005

  • Engineering Inspector / CMM Operator

    Mar 1996 - Jun 1999

  • Engineering Apprentice

    Sept 1992 - Mar 1996
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  Safran

  Dec 2005 - Apr 2023

  Cross functional management of integrated Program Team across global sitesPart of team responsible for development & delivery of A330 Landing gears to Airbus FALManagement of customers tasks on time and to budgetMaintain/Develop strong relationships with customersManage our Program Tollgate reviews / drive action plans with multifunctional teamsSupport Continuous Improvement activities across the ProgramResolving Airbus FAL & In-Service findings - Technically/CommerciallyBudgetary & Risk ManagementEnhance Customer Satisfaction Show less Customer Support Manager - Europe Middle East & Africa▪ Ensure customer satisfaction for operators in Europe, and the Middle East▪ Fully Support Airlines with MBD Landing Gears, Wheels & Brakes, Systems Equipment and MRO equipment▪ Customer Support Manager responsible for measuring the technical, commercial and support functions satisfaction of Airlines▪ Provide commercial and technical support to Customers▪ Seek business opportunities ensuring maximum profitability▪ Ensure support to our Customers with exchange and loan agreements▪ Liaison between the Customer, and Customer Support teams across all divisions▪ Managing Critical Spares requirements▪ Represent Messier-Bugatti-Dowty during Airline symposiums Show less Working in a pressurised environment with tight deadlines and changing demandsAct as a key interface between Machining, Processing, Assembly, Purchasing and PlanningTo liaise with other colleagues across the business to agree an achievable manufacturing plan for the team as reflected and worked to in MRPTo lead and be accountable for the team’s deliverables in terms of quality, cost, delivery and H,S&ECreating and driving through action plans to resolve issues which affect the Department's ability to deliverManaging the activities required to obtain a detailed forecast from our suppliersHighlighting key issues and concerns to the business in the forecastTo develop, implement and communicate Key Performance Indicators (KPI’s)Communicating to all levels of ManagementEngaging in Green Belt activities and the implementation of Lean ManufacturingTo provide cover for other Team Leaders and Functional Managers as and when required Show less Acting Manager of the department covering the following functions:-Part of the management support team, responsible for ensuring on time customer deliveries within lead time are made, this covers a varied product rangeResponsible for ensuring all HSE practices are implemented and a safe working environment is maintained/developed within the departmentLead the team to ensure targets are met, and the department continuously improves with Safety/Quality/Cost & Delivery forefront in our mindsDevelop and sustain the Lean culture within the department to ensure we meet the objectives set out by the businessWorking proactively to reduce the scrap/rectification levels within the department, using previous knowledge and the tools learnt during lean sigma trainingActively working as part of the team to ensure the department remains within budgets set out in our plan, and then seek ways to reduce costs within the businessCommunicating the weekly KPI’s to all team members and sharing all relevant information regarding the current business positionWork closely with all other departments, aiming to meet our group values Show less Responsible for ensuring customer satisfaction and assisting with program deadlines, whilst complying with quality requirementsResponsible for managing all customer escapes in a timely manner. Using the 8D Problem-Solving tool to install effective corrective and preventative actions Working closely with the commuter suppliers to ensure compliance with all requirementsSupporting Piaggio production/assembly within M-DL to resolve in house quality problemsUsing continuous improvement tools in all quality related issuesWorking within the IPT as a member of the team to establish and close out in service investigationsConducting and reporting all audits within supply base and at M-DL related to commuter products and controlling the closure of any actionsManage actions and establish appropriate processes to assist with production/program requirements Show less

  • Program Lead

    Feb 2019 - Apr 2023

  • Customer Support Manager

    Apr 2012 - Feb 2019

  • Assembly Team Leader

    Jun 2011 - Apr 2012

  • Contract Control Team Leader

    Jun 2010 - Jun 2011

  • Acting Production Manager / Production Team Leader

    Aug 2007 - May 2010

  • Program Quality Engineer

    Dec 2005 - Aug 2007
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  GE Aerospace

  Apr 2023 - now

  Program Manager - Power Distribution & Controls

  Lead the Production team & ensure contracted commitments are supportedEnsure Tollgate Reviews are completed to highest standardSupport the Portfolio Bids & Programs to maintain business/customer expectationsAccountable for successful delivery of the Program(s)Drive Performance including execution of program/project milestonesWork across extended team to support cost out activitiesLead requested Production Readiness AssessmentsResponsible for adherence to ContractDrive Safety & compliance Build / maintain a long-term relationship with the customer/ key stakeholders Show less