
Timeline
About me
ServiceNow ITSM | Product Owner | P&G
Education

Wroclaw university of science and technology
2013 - 2017Bachelor of engineering - be management and manufacturing engineering, faculty of mechanical engineering 5.0Activities and Societies: ESN Wrocław University of Science and Technology Individual Study Program for outstanding studentsRector's Scholarship for the best studentsThesis: Development of workplace optimisation algorithm in virtual reality system

Wroclaw university of science and technology
2018 - 2020Master of engineering - meng management and manufacturing engineering (in english), faculty of mechanical engineering 5.0Activities and Societies: ESN Wrocław University of Science and Technology Specialization: Production ManagementThesis: FMEA method as a tool for risk analysis and process improvement aiming at the World Class Manufacturing - case study of organisation from household appliances sector

Rwth aachen university
2018 - 2020Master of science - ms production systems engineering (in english), faculty of mechanical engineering 1.9T.I.M.E. Double Degree Program in cooperation with Faculty of Mechanical Engineering of Wroclaw University of Science and Technology
Experience

Futurum - coordination of eu projects
Mar 2015 - May 2017Project coordinator• Managing 5-person team, preparing work schedule• Organising internships for project's participants• Preparing extra activities for project's participants• Gathering financial documentation, managing projects' budgets

Esn poland association
Dec 2016 - Jun 2018• Managing work of national student organisation, leading 1,000 volunteers• Management of Association's financial resources• Creating and controlling execution of annual budget of 200,000 €• Gathering and analysis of financial documents and data, preparing reports• Settling major projects• Providing trainings in accounting, budgeting and project management • Coordinating preparation of 4-day conference for 180+ participants• Managing 30 volunteers working in 5 teams• Preparing and controlling budget• Settling project
Treasurer - National Board Member
Jun 2017 - Jun 2018Head of the Organising Committee for National Platform Wroclaw
Dec 2016 - May 2017

Danfoss power solutions
May 2017 - Nov 2017Production leader's assistant• Preparing weekly reports and audit documentation• Managing technical documentation• Implementation of Lean manufacturing• Analysing data using macros in Excel

3m
Jul 2018 - Sept 2018Talent academy intern at 3m service center emea | digital marketing• Maintaining product content in Global Product Information Management• Ensuring availability, accuracy, consistency and quality of product data• Preparing reports and analyses of SAP data• Recommendations for ongoing process improvements• Working in SAP Hybris, Celum, PISA, JIRA and Excel

Whirlpool corporation
Oct 2019 - Apr 2020Process quality intern | cooking factory• Writing Master's thesis in collaboration with the company• Support in solving daily process quality issues• Cooperation in conducting assembly process analysis using the FMEA method• Automation and improvements in creation of reports in Google Sheets• Process data collection and analysis

Procter & gamble
May 2020 - now• Leading two development teams delivering application enhancements and new Catalog Items• Leading ServiceNow ITSM global operations team• Driving exploration new ServiceNow ITSM capabilities thru discovery work/POC’s• Defining Roadmap for the application development• Performing technical feasibility and global impact assessment for process-driven enhancements• Feasibility assessment sessions with key users to review simplification ideas and identify automation opportunities• Exploring IT process compliance improvement opportunities and remediation enhancements by leveraging new capabilities Show less
ServiceNow ITSM Product Owner
Mar 2022 - nowAdvanced Analytics Operations Manager
May 2020 - Feb 2022
Licenses & Certifications

Creative skills for innovation (design thinking)
GoogleFeb 2020
Servicenow certified application developer
ServicenowJun 2021
Devops foundation v3.1-3.2
Devops instituteOct 2020- View certificate

Professional scrum product owner™ i (pspo i)
Scrum.orgDec 2021 - View certificate

Kcs v6 fundamentals
The kcs academy - the only authorized certifying body for kcsNov 2021 
Itil® 4 foundation certificate in it service management
Axelos global best practiceMay 2021
Site reliability engineering (sre) foundation℠ v1.0
Devops instituteNov 2020
Course of spanish language (c1 level)
Fundación de la lengua españolaAug 2014
Honors & Awards
- Awarded to Katarzyna KowalskaThe 2022 CTO Award (P&G) P&G Chief Technology Officer Jun 2022
 
Volunteer Experience
Treasurer & Local Representative
Issued by Erasmus Student Network on May 2015
Associated with Katarzyna KowalskaProject Coordinator & Education Officer
Issued by Erasmus Student Network on Oct 2013
Associated with Katarzyna Kowalska
Languages
- poPolish
 - enEnglish
 - spSpanish
 - geGerman
 
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