
Timeline
About me
Service Operations Lead at CaptiveAire Systems
Education

Itt technical institute-pittsburgh
2004 - 2005N/a computer software engineering 3.9
Pittsburgh technical college
1999 - 2001Associate's degree multimedia 3.8
Experience

A1 heating and air conditioning
Jan 2006 - Jan 2015Hvac service technicianSystem design and installation. Service and troubleshooting. Customer Service. Training and management.

Captiveaire systems
Jan 2015 - nowResponsible for overseeing and ensuring the seamless execution of technical documentation, standard operating procedures, and operational software for the field service team. Help to optimize operational efficiency, training new hires, and driving the department towards excellence.
Service Operations Lead
Jul 2022 - nowDistrict Service Manager
Mar 2017 - Jan 2022Field Service Technician
Jan 2015 - Mar 2017
Licenses & Certifications

Ases electrical schematic analysis
AsesJan 2012
Epa 608 universal refrigeration license
Jan 2010
Nate - h.p. and a/c service
NateJan 2015
Airflow test and balance
National comfort instituteMar 2018
Languages
- enEnglish
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