Stacey Corcoran

Stacey Corcoran

Weekend Supervisor

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  • Timeline

  • About me

    Lead HR Business Partner

  • Education

    • Mike Roche Training

      2018 - 2018
      QQI Level 6 Supervisory Management Distinction

      Roles and Responsibilities of SupervisorsLeadership and What is a Leader?The Importance of Effective Communication for ManagersTime Management for ManagersDelegationTeam Building.Performance Management and Tools to Measure Employee PerformanceManagement of Records and Maintenance of Logs and Work SchedulesData ProtectionRisk ManagementBudgeting and Preparation of Departmental Budgets.Planning and Conduct of Training and Development of… Show more Roles and Responsibilities of SupervisorsLeadership and What is a Leader?The Importance of Effective Communication for ManagersTime Management for ManagersDelegationTeam Building.Performance Management and Tools to Measure Employee PerformanceManagement of Records and Maintenance of Logs and Work SchedulesData ProtectionRisk ManagementBudgeting and Preparation of Departmental Budgets.Planning and Conduct of Training and Development of StaffManagement of Conflict in the WorkplaceManagement and Organisation of your Department/Staff to meet the Goals and ObjectivesCustomer Care and Maintenance of High Service Delivery Standards. Show less

    • University College Cork

      2014 - 2015
      Higher Diploma in Human Resource Management Human Resources Management and Services 2.1

      Modules including: Professional Practice Result: 1.1Contemporary Developments in Employment Relationships Result:2.1Meeting Organizational Development needs through Coaching and Mentoring Result: 2.1Business Issues in the context of Human Resource Management Result:2.1Managing the HR section 2.1Employment Law Result:1.1Contemporary Reward Management 2.1Engagement levels of both Employees and Managers with the Performance Management Process (Thesis)2.1

    • University College Cork

      2009 - 2010
      Master's degree MBS management & marketing 2.1 Honours

      Modules including: Foundations of ManagementLeadership and StrategyEthical Management and MarketingMarket ResearchPeople and OrganisationsConsumer BehaviourEnterprise and InnovationMarketing Communications and Social MediaManagement, Leadership and Strategy Contemporary Issues in HRM

    • University College Cork

      2006 - 2009
      B1 BSocSC Social Science 2.1 Honours

      Core Subjects include: People and Organisations, Contemporary Issues in Human Resource Management. Foundations of Management Leadership and Strategy, Introduction to Marketing, Market Research, Consumer Behaviour, , Marketing Communications, Enterprise and Innovation.ProjectsContemporary Issues in Human Resource Management Case study analysis of two cases studies in the Harvard Business ReviewResults 2,1Market Research Group ProjectAnalysis of an issue within… Show more Core Subjects include: People and Organisations, Contemporary Issues in Human Resource Management. Foundations of Management Leadership and Strategy, Introduction to Marketing, Market Research, Consumer Behaviour, , Marketing Communications, Enterprise and Innovation.ProjectsContemporary Issues in Human Resource Management Case study analysis of two cases studies in the Harvard Business ReviewResults 2,1Market Research Group ProjectAnalysis of an issue within a brand (Hasbro) and conducting of various types of research. Recommendations on how to counteract the issue. Result: 76%2006-2009; Bsoc Sc 2H1 including 68% in Education and Welfare and 63% Show less

  • Experience

    • SPAR

      Aug 2003 - Jan 2011
      Weekend Supervisor

      • Ensuring exceptionally high standards of customer service are offered at all times.• To effectively co-ordinate the checkout operation and ensure high levels of accuracy are maintained at all times.• Ensuring delivery of excellent customer service levels based on a sound understanding of all customer needs.• Building strong relationships with key customers.• Reviewing and controlling employee uniforms • Conducting job skills training, providing honest and objective formal and informal feedback and giving support and coaching as necessary.• Maintaining a harmonious working environment to ensure colleagues are aware of the role they play in achieving the overall company objectives.• Ensuring all staff are clearly focused on the need to satisfy the customer and are given the opportunity to use their individual skills.• Considering the welfare and well being of staff and manage such areas as holidays, rotas, overtime control, working standards, appearance and general working procedures.• Ensuring that all aspects of absence, timekeeping grievance and discipline are communicated and dealt with effectively.• Manage all employee issues in a fair and consistent manner Show less

    • Fermoy Credit Union

      Sept 2007 - May 2008
      Teller

      • Receiving share deposits and loan payments• Processing travellers cheques, cashier’s cheques, money orders and transfers• Verifying transactions, monitoring deposit amounts and examining documents for endorsement and negotiability. Detecting and resolving discrepancies promptly. • Balancing daily transactions and totals. Investigating and resolving out of balance conditions. • Processing loan applications and new member registration documentation.

    • Abbott

      Apr 2010 - Sept 2010
      HR Administrator (Work Placement)

      • Responsible for screening CVs• Involved in the production of job descriptions• Responsible for liaising with prospective employees and recruitment agencies• Liaising with HR manager and other senior management in terms of the recruitment requirements of the company• Maintaining absence management spreadsheet• Scheduling aptitude tests interviews and meetings and booking meeting rooms• Data gathering of recruitment process• Conduct aptitudes and score afterwards using a specific calculation and pass mark• Research and give options on training course available and maintain Employee Training Plan• Student placement arrangements• Contact with all departments on site including EHS, Maintenance, Finance, Quality, Production, Pilot plant, PDS, Admin, Warehouse, Engineering, Contracts, HR, I.T, Regulatory Affairs, Students and Global. • Update employee files on TMS• Responsible as a member of the HR Team to support any relevant projects to achieve the site objectives while ensuring Company policies and procedures are adhered to.• Help prepare monthly HR payroll file• Assist in Prepare monthly Finance Payroll Instruction file• Distribution of payslips• Ensure that all work carried out is in compliance with the required standards conforming to company cGMP, SOP, Health & Safety, Energy and Environmental requirements• Maintaining employee files and administering contracts of employment• Become familiar with the internal and external job posting procedure• Become familiar with payroll process Show less

    • Centra

      Feb 2011 - Jan 2015
      Senior Trainee Manager/ HR Co ordinator

      Carry out continuous assessment and development of staff to make sure each staff member is a brand ambassadorCoach and Mentor a strong team to drive sales and ensure high productivity levels therefore increasing profits and marginResponsible for Staff Recruitment- CV screening, interviewsResponsible for Staff InductionResponsible for and induction of all work experience students.Responisble for Staff AppraisalsAttend and conduct Staff Disciplinary Meetings Manage Employ filesProvide support to the HR ManagerEnsure shop floor staff merchandise shop, i.e pack,face off and rotate stock to the highest standard.Responsible for shopfloor rostersDrive sales and service across the store ensuring excellent store standards and productivity is achievedDeliver excellent customer service and deal with customer queries/complaintsManage stock to minimise waste and damage and maximise availabilityEnsure hygienic standards are maintained as per agreed procedures.(HACCP) Ensure closing down procedures are carried out in all departments in-store.Analyze weekly GPs and KPIs Coach and Mentor a strong team to drive sales and ensure high productivity levels therefore increasing profits and marginImplement planograms as per Better Offer Better BuyingEnsuring that all company operational standards are maintained at all times including stock rotation, pricing, merchandising, accurate ordering,Responsible for carrying out regular stock takes Show less

    • Sanmina

      Jan 2015 - now

      With 3 direct reports this role support the Operations and Engineering Functions of the Sanmina Fermoy plant (400 employees).The role involves: Conducting weekly meetings with respective business units. Consulting with line management, providing HR guidance when appropriate. Analysing trends and metrics in partnership with the HR group to develop solutions, programs and policies. Managing and resolving complex employee relations issues. Conducting effective, thorough and objective investigations. Maintaining in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Providing day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions). Working closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Providing HR policy guidance and interpretation. Developing contract terms for new hires, promotions and transfers. Assisting international employees with expatriate assignments and related HR matters. Providing guidance and input on business unit restructures, workforce planning and succession planning. Identifying training needs for business units and individual executive coaching needs. Participating in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met. Show less To co-ordinate the development and implementation of the site Learning and Talent development strategy and policy. To act as Primary Resource & Expert in providing a comprehensive and proactive service, focused on the achievement of the company’s strategic HR & Training objectives.This role is responsible for leading key site HR projects such as onboarding, retention strategy and succession planning To ensure comprehensive skills management matrix exists for all functions Co-ordinate and manage planned and ad hoc development needs for individuals, teams and the business.Commercial Responsibilities: Source, recommend, price negotiations and selection of all external L&D partners. Compile and ensure compliance with L&D budget.Team Management/Development: Direct responsibility for the management, performance and development of L&D Dept. Personnel. Relevant KPI’s identified and developmental strategies for each report.Further Education Program: Collaborate with third level partners to develop required courses and promote upskilling of employees. Show less • With 2 direct reports, this role is responsible to ensure the highest level of HR service delivery in recruitment, employee relations, compensation & benefits, employee services and management reporting.• Ensure modern HR thinking and processes are promoted and implemented throughout the business.• Coach, mentor and develop all key leadership roles in ensuring best practice and legal compliance across all areas of employee relations.• Develop, manage and drive all resourcing, recruitment & talent management strategies. Contingency resource planning will be a key element of this role.• Develop and enhance the current communications processes to facilitate positive employee relations.• Recommend, drive and implement HR projects in support of Operational Excellence and in line with plant goals and strategies.• Deputize in the absence of the HR Manager to co-ordinate the activities of the HR Function.• Development of the HR team.• Assist in the organisation of company events and sports & social activities Show less Moved into this role in Aug 2015. After a sabbatical from May 2016-April 2017 where I lived and worked in New Zealand, I returned to the role. Key responsibilities include:Partake in the recruitment and selection process in line with business needs, continually looking to introduce improvements where possible.Participation in the development and delivery of company induction process for new starters.Conduct as appropriate, relevant stages of both grievance and disciplinary process and meetings.Developing and updating human resource policies and procedures as necessary, ensuring compliance with relevant statutory legislation and industry best practice.Providing support and coaching to Management & Supervisory teams on human resource issues relating to their team members, ensuring accurate and timely resolution and documentation of concerns or issues.Supporting employees on any human resource issues or queries they may have and facilitating actions to resolve these in a timely manner.Implementing the Company’s performance management and improvement systems and providing continuous support and advice to Management & Supervisory teams and individual employees in relation to this.Human Resource administration and maintenance of records and systems as required.Ensure that attendance targets and standards are maintained and appropriate actions formulated to address.Participate in lean manufacturing activities & support the review of HR processes bearing lean manufacturing principles in mindCompile monthly and quarterly HR reports and provide regular data analysis on key metric areas.Oversee the Company sick pay scheme. Monitor levels of absence and take necessary actions to ensure absence levels are in line with company targetsInvolvement in departmental projects as required / based on experience / expertise. Maintain and update HR systems as appropriate, ensuing the integrity of all HR related data.Representative for MPSTOR (Software/ Cloud Computing) Show less Primary responsibility to ensure accurate maintenance of the HR IS System.Produce weekly/monthly/ad hoc reports (absenteeism, special leave, holiday accruals, labour turnover etc.). Produce a weekly metric report.Provide administrative assistance in the recruitment process: Setting up interviews, organizing medicals, contracts preparation, setting up employee files (electronic & manual), organizing Induction training etc.Conducting all Operator interviews and involved in interviews for various other positions. Responsible for conducting Reference checksDiary management, putting meeting agendas together, dealing with telephone enquiries, processing expensesSupporting the team on back office administrative tasks (e.g. purchases order creation, managing invoices received, ect.), projects and adhoc requestsManage Invoicing process for the function.Liaise with payroll on processing of comp & benefits documentation (BUPA, Pension, Employee Share Purchase Plan etc.).Liaising internally with other department PA’s/Admin assistants to facilitate meetings and organise diariesMeeting and greeting international travellers and visitors to the department and offering them administrative support during their visitsPromptly respond to various employee queries & requests. Demonstrate sound judgment in escalation decisions.Relief receptionist during breaks, holidays, illness.Coordination of annual service awards- 5/10/15/20 and 25 yearsTrained in HRIS,FIS,ORACLE,TROVIX,VCCS,CONNEX and ShopVue systems Show less

      • Lead HR Business Partner

        Nov 2018 - now
      • Talent Development Lead

        Jan 2022 - Aug 2022
      • Senior HR Generalist (HR Supervisor)

        Feb 2018 - Feb 2022
      • HR Generalist

        Aug 2015 - Feb 2018
      • HR Administrator

        Jan 2015 - Aug 2015
    • Work New Zealand (IEP)

      Jun 2016 - Aug 2016
      Employment Coordinator

      Administration• Co-ordinate job postings via all channels; published collateral, website, social media jobs noticeboard and newsletters.• Create a comprehensive employment component for Work New Zealand participant orientation programme.• Create a detailed recruitment review process – CV consultation assistance, interview guidance and reference evaluation.• Coordinate all IRD participant processes and applications.• Ensure the Work New Zealand handbook and all employment related resources for participants are up to date, comprehensive and accurate, including editing new editions of the handbook and all printed material as required.Customer Service• Provide consistent and accurate employment information to participants in a friendly, enthusiastic and professional manner• Assist with answering all phone, email and walk-in employment enquiries and maintain personal contact with participants.• Organise employment events and job fairs for participants • Maintain a good knowledge of New Zealand recruitment and selection trends and recommend to the Work New Zealand Manager ways in which services could be improved.• Monitor feedback from employers.• Provide a consistent level of service and support in accordance with programme regulations and IEP policies.Relationships• Maintain strong day to day relationships with all employer partner organisations and advise issues and developments as they arise.• Seek new avenues for the promotion of the Work New Zealand Job Assistance and Employment programme by liaising and networking with partners and other related businesses. Show less

    • Tower Insurance

      Aug 2016 - Mar 2017
      People and Performance Consultant (HR Business Partner)

      • Support and build leaders capability (across New Zealand and the Pacific Islands) by providing HR advice, consultancy and coaching to people leaders across all functions and divisions. • Responsible for managing and implementing people frameworks and tools as well as managing projects. • Contribute to the development and implementation of policies and programs that support the broad business strategy. • Provide sound and timely HR advice and support to the business. • Support the development of leader capability through facilitation of workshops, presentations and training sessions in areas related to HR management.• Lead core People and Performance projects as identified through the People and Performance operating plan • Proactively monitor the effectiveness of the People and Performance services and continually look for ways to improve• Contribute to the development of improved policy, information systems and procedures within the company• Identify and interpret legislative changes in the HR space impacting TOWER and proactively identify solutions for implementation• Lead the annual performance and remuneration review process • Lead the employee survey processes; collate data from various different employee related surveys and reports, develop insights, identify trends and translate into action plans • Work alongside Leaders to develop initiatives and action plans to lift engagement• Ensure the development, implementation and application of policies and procedures across all functional areas is consistent with TOWER People and Performance policies, while meeting the specific needs of the functional area Show less

  • Licenses & Certifications

    • Microsoft Excel Advanced Training

      E- Bridge
    • Facilitation Skills

      Mike Roche Training (skillnet)
      Jul 2019
    • Microsoft Excel Intermediate Certification

      E-Bridge Training
      Jun 2015
    • 360 Certification

      Korn Ferry
      Jun 2024
    • Leadership architect™ certification

      Korn Ferry
      Mar 2022
    • Trained Lean Six Sigma Blue Belt Certification

      Sanmina
      Jun 2015
    • Conducting Workplace Investigations

      Ibec
      Jan 2021
  • Honors & Awards

    • Awarded to Stacey Corcoran
      Top 20 Centra Off Licence of Year Edward Dillon Sep 2013
    • Awarded to Stacey Corcoran
      Best Managed Company Delloite 2013
    • Awarded to Stacey Corcoran
      Best in Fresh Checkout 2012
    • Awarded to Stacey Corcoran
      Top 20 Off LIcence of year - 2012 Through to top 20 Centra Off Licence of the Year 2012