Lillie Mann

Experience

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  Colchester Zoo

  May 2016 - Jul 2017

  Retail Assistant

  During my time at Colchester Zoo as a retail assistant, my duties included:- Assisting customers with purchases and inquiries to ensure high levels of customer service were met - Processing customers transactions and refunds - Responsible for cashing up tills and handling large quantities of money - Working independently in the gift shops- Answering telephones to assist with customer queries and complaints - Restocking shelves in accordance with stock rotation - Quality assurance - Assisting with stock take to assess retail shrinkage Show less

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  H&M

  Aug 2017 - Aug 2019

  Retail Assistant

  During my time at H&M as a retail assistant, my duties included:- Managing the shop floor when store managers were not present- Responsible for managing incoming and outgoing stock - Responsible for store opening and closure in my department - Assisting customers with their purchases and inquiries- Processing customers transactions and refunds- Handling customer complaints - Responsible for counting cash float at the beginning and end of shift- Maintaining the shop floor in accordance with health and safety guidelines - Working with products to ensure high standards are maintained at all times Show less

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  Oslers Solicitors

  Jul 2019 - Jul 2020

  Legal Administration Assistant

  I was responsible for managing day-to-day tasks within the law firm, including administrative duties and providing support to the legal team, ensuring all work carried out was compliant with current legal regulations. My duties included -- Making copies, answering and directing phone calls, and greeting clients- Coordinating appointments, including correspondence, and logistics as required - Drafting documents and letters from existing acquisitions using proper licensing templates - Effectively managing legal documentation and correspondence in strict confidence - Corresponding with solicitors, court, and clients - Assisting with accounting and billing Show less

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  Lillustrations Art

  Aug 2020 - Mar 2024

  Ecommerce Business Owner

  Founder of an online digital art store, retailing digitally created, art, and merchandise. I created my online store to enable me to design unique art products, allowing me to express my creativity and innovativeness. I am registered as a sole trader, and undertake all aspects of my business from social media marketing, to design and distribution.

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  Ely Cathedral

  Oct 2021 - Apr 2024

  Ecommerce Assistant
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  Driver and Vehicle Standards Agency (DVSA)

  Jun 2024 - now

  Driving Examiner