
Ross Trigwell
Customer Service & Sales Manager

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About me
Managing Director @ The Learning & Development Company.
Education

Selhurst Consulting
-CIPD CPP & CTP
The British & Irish Modern Music Institute
2016 - 2019Bachelor of Arts - BA Songwriting
Experience

Hills Sound &Vision
Aug 1998 - Jul 2005Customer Service & Sales Manager
EDF Energy
Aug 2006 - Sept 2010Managerial & TrainingLeading and managing a variety of operational teams ranging from Customer Services, Telesales, Back-office and technical data management. Worked on a number of large scale change initiatives, supporting relocations of operational functions all around the UK as well as the delivery of cultural training. Gained HR & Training qualification with the CIPD during a my time at EDF Energy.

Phoenix Training & Development
Sept 2010 - May 2016Learning Consultant and Management TrainerManagement Development Consultant/Trainer working with managers across a variety of industries. Highly flexibility in style, and have over 20 years experience across a number of different industries. Currently working with two of the uk top companies to work for, leading catering and manufacturing companies, creative agencies, NHS, Council, SME's, Private sector and corprate organisations.

The Learning and Development Company
Jun 2016 - nowOverseeing training and business operations. Management & Leadership Development, Online Course Development, Exec Coaching & Training. Design & Delivery of bespoke training solutions. Management and Leadership Development. Working across industries and sectors. Clients include: Boston Consulting Group, ITV, DayWebster, Four Marketing, Mack Multiples, Ministry of Sound, Frog Bikes, JJ Foods, Last Word Media, Belazu Ingredient Company, Restore Digital, Agent Provocateur, Veeve, Fairfax Meadow, FourWalls
Managing Director
Nov 2021 - nowLeader Trainer
Jun 2016 - Nov 2021
Licenses & Certifications

NLP Practitioner
Richard Bandler & Michael Beale- View certificate

Cyber Essentials
The IASME Consortium LtdJun 2023 - View certificate

Authorized Blanchard Licensee (Channel Partner)
The Ken Blanchard CompaniesNov 2021 
Blanchard Partners & Certified Trainers
The Ken Blanchard CompaniesJan 2017
Certified Centre of the ILM & City & Guilds
ILMJun 2016
Certificate in Learning and Development Practice
CIPDSept 2010
Certified Trainers
PRISM Brain MappingSept 2010
Certificate In Personnel Practice
CIPDApr 2010
Languages
- spSpanish
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