Lenora Wang

Experience

• 

  Rocky Global Trade Ltd

  Jun 2016 - Jan 2017

  Marketing Assistant
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  Nordstrom

  Nov 2017 - Jan 2018

  Sales Associate
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  DHL Global Forwarding

  Jan 2018 - Jan 2022

  • Managed ocean import container’s operations across multiple Canadian locations. • Work closely with SSL to secure space bookings and executed bookings on their portals. • Helped company reduce costs and improve efficiency by developing strategic partnerships with carriers for optimized routing, negotiating favorable terms and rates.• Partnered closely with warehouses and trucking company to address shortages and delivery discrepancies, ensuring solutions that meet client needs effectively.• Oversaw the entire lifecycle of key accounts for Ocean Export shipments, from container quoting to invoicing. Weniger anzeigen

  • Ocean Import/Export Specialist

    Aug 2018 - Jan 2022

  • Ocean Import Specialist(Coop）

    Jan 2018 - Aug 2018
• 

  Aerostream Logistics

  Apr 2022 - Jul 2024

  Logistics coordinator (Forwarding Operation and Transborder)

  • Make strong relationships with internal team, oversea agents, third-party trucking vendors and freight forwarders, resulting in enhanced oversight of shipments.• Create and manage monthly tracking including documentation for inbound and outbound documentation i.e. Bills of lading, commercial invoice, packing list, etc.• Achieve improvement (delivered on time) in order processing efficiency through proactive communication and process optimization (tracked with company KPI).• Provide timely updates to clients by tracing and tracking shipments, facilitating inbound pickup, and outbound shipment dispatch.• Coordinate with third-party carriers and co-load freight forwarders to optimize and prioritize routing.• Primary contact for customers and was responsible for conducting outbound customer phone calls and surveys to gather feedback and address customer needs to maintain customer satisfaction.• Oversee inventory management, including being creative for special containers delivery requests, and handling claims for lost or damaged shipments.• Collaborate with transportation management to strategize daily linehaul operations.• Prepare and submit comprehensive transport documentation(i.e PARS, PAPS and Section 321) to designated custom brokers, meticulously ensuring accuracy in the Descartes portal to meet CBSA requirements prior to each border crossing.• Possess in-depth expertise in Transborder trucking and thorough knowledge of US and Canadian customs regulations.• Respond promptly and professionally to work emails, texts, and phone calls.• Take initiative to transfer into three departments within the company to better understand logistic network and operations while improving relationship and communication with my colleagues by understanding each department’s bottlenecks. Weniger anzeigen

• 

  Canadian Fishing Company (Canfisco)

  Jul 2024 - now

  Logistics Specialist (Frozen Export)