Eshwaarr Singh

Experience

• 

  Citatah AMS Marble Sdn Bhd

  Jan 2019 - Jan 2019

  Site Supervisor

  Site Supervision, reporting directly to the Managing Director.Supervising project deliverables, handover, managing deadlines, people and ensuring targets are met.Collaborated with management and fellow supervisors to organise operations and achieve demanding scheduletargetsPerformed daily site safety inspections and inspections of safety equipment

• 

  Superdough (Breakout | Hauntu | Novus)

  Jan 2020 - Jan 2021

  Breakout Game Facilitator & Trainer

  Managed 2 outlets, one in NU Sentral and another in Avenue-KFacilitate and coordinate all operational and administrative activities for this new revolutionary concept of agame to incorporate characters and role-playing strategiesDesigned and developed a virtual breakout room game instead of a physical room which helped generate newrevenue and come out with new concepts and storylinesTrained new employees and evaluate them.

• 

  FedEx

  Jan 2021 - now

  Handles cases of misrouted, late delivery and claims of lost shipments. Handle customer escalation and supervised and trained staff as part of being an Acting Team Leader for 1 month Provide assistance to customers with maximum customer satisfaction and internal communications andcoordination

  • Universal Agent

    Nov 2022 - now

  • Acting Team leader

    Jan 2022 - Nov 2022

  • Customer Service Representative

    Jan 2021 - Sept 2022
• 

  Public Bank

  Jan 2024 - now

  Management Trainee