
Timeline
About me
Human Resources
Education

Saint leo university
2020 - 2024Bachelor of business administration (b.b.a.) human resources management/personnel administration, generalActivities and Societies: SHRM

Walden university
2024 - 2025Master of social work - msw
Experience

Florida department of children and families
Jul 2012 - Sept 2012Case processor• Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.• Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes, to prevent more serious problems from developing.• Collect supplementary information needed to assist client, such as employment records, medical records, or school reports.• Administer welfare programs. Show less

Zenith education group
Sept 2012 - Jan 2016• Enter all job postings into the Applicant Tracking System (ATS) and post them to key external job boards. • Provide information to applicants regarding the application process, employment policies, organization, and open positions. • Responsible for the initial on-boarding process for all new hires, creating offer letters, running background checks, facilitating schedules, and completing all new paperwork. • Produce monthly budget report for the Talent Acquisition Department, track invoices, and allocate codes for timely payments. Show less • Identify and develop relationships with employers and conduct 300-500 marketing calls by phone per week to create job leads. Follow up on responses from all marketing leads.• Coordinate with Career Representatives to fill job openings with qualified graduates and track student employment needs. • Effectively use time to balance account growth, account maintenance and department meeting requirements.• Act as a liaison between the Career Reps, National Account team and Corporate Partnership to foster the company relationships externally.•Promoted to Talent Acquisition Coordinator Show less • Effectively oversee a portfolio of 75-125 students through their academic lifespan to ensure a high level of successful placement outcomes and meet the overall mission of CCi education programs• Assess students at the beginning of their program to establish necessary coaching needs, providing 4-11 hours of individual coaching per student, which includes resume writing and prepping students for interviews• Use time effectively to balance student meetings with departmental requirements and to help others develop skill sets• Maintain a placement rate of at least 85%, an attrition rate of 5% or better, an extern-to-hire rate of 50% or more , and high student-satisfaction ratings at all times.• Promoted to Employer Developer Specialist Show less
Trainer
Jun 2015 - Jan 2016Talent Acquisition Coordinator
Jan 2015 - Jan 2016Employer Developer Specialist
Feb 2014 - Jan 2016Career Services Representative
Sept 2012 - Jan 2016

Ceridian
Jan 2016 - Jan 2017RecruiterCeridian is a global human capital management technology company serving over 25 million users in more than 50 countries. Our offering includes the award winning, cloud-based Dayforce HCM, Global Solutions, Small Business Payroll, and LifeWorks Employee Assistance and Wellness programs. For more information about Ceridian solutions call 1.800.729.7655 or visit www.ceridian.com

Ultimate staffing
Jan 2017 - Jan 2018On premise service managerAccount Management• Hire and serve as the HR department for 400+ employees, including Customer Service Representatives, Team Leaders, Supervisors and TrainersTraining and Development• Facilitate 2-3 orientations monthly and educate employees on call center policies and HR proceduresTalent Acquisition• Conduct pre-screens, interviews and fully on-board all candidates. Submit background checks via Sterling Talent Solutions, perform I-9 verifications via e-Verify for all candidates, and conduct daily audits for completions Company Culture/Morale Building • Plan and implement employee appreciation celebrations, such as carnivals and luaus to promote employee retention and publishing monthly newsletterEmployee Relations • Facilitate corrective action for employees in need of counseling on call center policies and metrics, conduct investigations to resolve workplace conflicts, policy violations, and execute terminations. Show less

Community legal services of mid florida
Jan 2018 - Jan 2023Human resources generalist
Licenses & Certifications

Certified diversity recruiter
AirsMay 2014
Professional recruiter certification
AirsApr 2014
Advanced certified internet recruiter
AirsAug 2014
Certified social sourcing recruiter
AirsJun 2014- View certificate

Project management certification
Expertrating solutionsJun 2014 
Certified internet recruiter
AirsJul 2014
Human resource management
Polk state collegeNov 2014
Volunteer Experience
Chaplain
Issued by Metropolitan Ministries on Nov 2014
Associated with Chae Ferrell-Mathieu HRM, PRC,CDR,CSSR, CIR, PMC, ACIR
Languages
- spSpanish
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