Shane Bishop

Experience

• 

  National Australia Bank

  Sept 2005 - May 2018

  Led a team of technical service owners in- partnering with senior business leaders to translate business strategy in to meaningful technology roadmaps, identifying solutions to changing business needs and working with relevant parties to implement agreed solutions;- owning all technology vendor relationships across relevant business domains and managing these to agreed service levels and desired commercial outcomes;- owning relevant technology services including managing to agreed service levels and managing all risks in accordance with organizational appetite. Show less Responsible for the establishment of a new delivery centre consisting of two existing middleware teams in addition to a newly established B2B team. This resulted in a multi-national, cross-functional team of 90 permanent staff, contractors, vendors and onshore/offshore managed service partners. The role was responsible for Integration and Workflow technology for the NAB Retail Bank, focusing on the delivery of a portfolio of application development projects, the ongoing service delivery and operations of a suite of complex, mission-critical integration systems Show less

  • Delivery Manager - Service Management & Service Assurance

    Jan 2018 - May 2018

  • Technical Services & Engagement Manager

    Dec 2015 - Jan 2018

  • Delivery Manager - Enterprise Resource Planning, Finance Applications & Financial Crimes

    Oct 2013 - Dec 2015

  • Delivery Manager - Enterprise Resource Planning & Finance Applications

    Apr 2013 - Oct 2013

  • Delivery Manager - Service Oriented Architecture, Integration & Workflow

    Dec 2009 - Mar 2013

  • Development & Support Manager

    Jun 2009 - Dec 2009

  • Delivery Lead

    Feb 2007 - Jun 2009

  • Project Manager

    Sept 2005 - Feb 2007
• 

  Kmart Australia Limited

  Mar 2020 - now

  - The integration of PageUp Recruitment & Onboarding modules with SuccessFactors Employee Central, removing manual touchpoints in the recruitment process and positioning Kmart for a more efficient, centralized recruitment operating model.- The implementation of a technology solution to ensure compliance with the Clerks – Private Sector Award across both Kmart and Target, allowing the capture of employee working hours and the ongoing reconciliation of salaries against award entitlements.- The deployment of SuccessFactors Succession & Development and Performance & Goals modules across Kmart, Target, Catch of the Day and the Asian operations of Kmart Group. Show less

  • Delivery Manager

    Jul 2021 - now

  • Senior Project Manager

    Mar 2020 - Jul 2021