Keith Fransella

Experience

• 

  Close Brothers Premium Finance

  Aug 2011 - Feb 2018

  Dealing with insurance brokers with queries relating to client agreements that have been or are being set up to finance insurance policies. This is it in a nutshell it's a lot more involved than this. Primarily dealing with broker calls in relation to clients finance for insurance premiums, setting up loan agreements, amending bank details, collecting credit card payments, liaising with various other departments such as credit control, business administration, sales etc.

  • Broker Support Associate

    Aug 2011 - Feb 2018

  • Broker Support Associate

    Aug 2011 - Feb 2018
• 

  Wesleyan Assurance Society

  Mar 2018 - May 2019

  Transaction Manager
• 

  Aspect

  Jun 2019 - Jun 2020

  Customer Service Representative
• 

  Surrey County Council

  Jun 2020 - now

  Information Officer

  Dedicated line booking appointments for Surrey residents to register births, deaths and give notice of marriage. Guiding people through the processes required and answering any queries. Liaising with Registrars in relation to any queries, also answering calls on the incident line that was set up to assist Surrey residents during the lockdown period.