Joan M.

Experience

• 

  Saatchi & Saatchi

  Nov 1995 - Nov 1996

  Media Executive
• 

  Zenith Media

  Dec 1996 - Sept 1998

  Media Strategist
• 

  Dentsu

  Oct 1998 - May 2000

  Senior Media Planner
• 

  AdXplore

  Jun 2000 - Dec 2001

  Manager
• 

  Quan Family

  Nov 2002 - Nov 2010

  Chef Family-care Officer

  Commencing a new chapter as a full-time caregiver, nurturing the well-being, growth, and familial harmony of three children. Proficient in interpersonal skills, conflict management, and time management, dedicated to creating a supportive family dynamic

• 

  PHD

  Dec 2010 - Jul 2015

  Manager

  Embarking on my media professional journey in Hong Kong after 8 years of dedicated family support in Canada

• 

  Starcom

  Jul 2015 - Sept 2021

  Associate Director

  Offered unwavering support and provide comprehensive strategic media recommendations as a client partner. Lead intergrated media team and coached team members to boost productivity, improve team performance and morale - Received the Kam Fan Awards - Best Use of Social Media for VS Sassoon

• 

  Starcom

  Dec 2021 - Nov 2022

  Associate Director
• 

  Vaultra Storage

  Jul 2023 - Oct 2023

  Customer Service Representative

  Effectively managed customer inquiries, complaints, and orders, while collaborating with colleagues to optimize service processes for satisfaction.

• 

  Dr Fan & Associate

  Nov 2023 - Dec 2024

  Optometric Assistant

  Provided excellent customer service, supported optometrists with patient care and billing, and created marketing materials to drive business growth.

• 

  Ethnicity Matters

  Dec 2024 - now

  Media Coordinator