Justin Steinwand

Experience

• 

  Chipotle Mexican Grill

  Dec 2017 - Nov 2019

  Certified Trainer

  I specialized in front-house training of my colleagues. This includes proper customer service, time management, food safety techniques, team communication, store cleanliness, and increased throughput.

• 

  MOD Pizza

  Nov 2019 - Mar 2021

  Shift Manager

  Managed teams of six to twelve people on a part-time basis during peak periods, such as weekends, nights, and during increased summertime tourism.Maintained consistent customer satisfaction via surveys & rewards offers.Ensured all food safety regulations were followed as well as state health & alcohol laws.Delegated employees & tasks in the most efficient manner to have a positive sales-to-labor ratio, concurrently fulfilling customer orders.Ordered and maintained inventory to ensure food quality & safety.Ensured accurate receipt of goods ordered through regular vendor communication & daily inventory counts.Ensured correct cash handling through daily deposits, regular counts of all tills and the safe, and a complete & thorough review of all related daily documentation per company standards. Show less

• 

  Amazon

  May 2021 - now

  As an assistant manager, my primary responsibility is to oversee, manage, delegate, mentor, and motivate teams of up to 100 associates who carry out the warehouse's primary operations while focusing on quality, safety compliance, and cost reduction. I collaborate with and maintain strong communication with my teammates, vendors, delivery partners, and a variety of people to ensure hourly & daily cost-to-labor expectations are met & exceeded. Another primary focus for my position is ensuring that the associates working in the warehouse have a voice to speak out about any safety hazards or potential operational improvements. Show less While I was a problem solver, my main responsibility was assisting my leadership team with certain issues that arise on a day-to-day basis. These include: looking for missing units for outbound customer orders, ensuring damaged and expired products are properly disposed of, processing customer returns, assisting delivery partners with route issues, analyzing purchase orders & other company software to verify proper receipt of products from vendors, and assisting associates with a variety of technical and practical issues they may encounter. Show less

  • Area Manager

    Jun 2024 - now

  • Assistant Manager

    Feb 2022 - Jun 2024

  • Problem Solver

    May 2021 - Feb 2022