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Darsh Vijaykumar Patel

Darsh Vijaykumar Patel

Numerade Educator

Followers of Darsh Vijaykumar Patel432 followers
location of Darsh Vijaykumar PatelHalifax, Nova Scotia, Canada

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  • Timeline

  • About me

    Technical Support Representative || Application Programmer Analyst || Project Management ||

  • Education

    • Ashadeep vidhyalaya

      2017 - 2019
      12th science Maths 88%

      Activities and Societies: Volleyball, Social help-worker

    • Seneca Polytechnic

      2021 - 2024
      Advanced Diploma Computer programming and Analysis 3.9

      Activities and Societies: Adventure, Volleyball, Cricket, Video games. -Learning about Web development using JavaScript, Node.js, jQuery, Angular, and Next.js. -Object Oriented concepts are covered with C++ and JAVA from the scratch. -For cloud computing AWS services like DynamoDB, s3 bucket, ECS and ECR etc.-For testing CI-CD pipelines along with Docker images for size comparison of the code.-Microsoft AZURE.

  • Experience

    • Numerade

      Aug 2020 - Jan 2021
      Numerade Educator

      Hey There..

    • C programming tutorial

      Sept 2020 - Jan 2023
      Account Handler

      Helping people to understand the C-language by uploading interactive post on Instagram.

    • Honest Indian Restaurant

      Aug 2021 - Mar 2023
      Front Counter Attendant

      Honest is one of the most popular restaurants from Indian. Mainly popular for its Indian authentic taste and Pav-Bhaji is their specialty.

    • Education | Éducation

      Jan 2022 - Aug 2022
      Ministry of education

      • Elevated user compliance for both internal and Institutes facing, PARIS website from 65% to 100%, enhancing accessibility and user experience according to business requirements• Gathered system requirements and conducted risk assessments to ensure program functionality and quality standards across various operating systems• Prepared and executed business test cases, documented results, and helped automation team to resolve software issues using development standards• Utilized Oracle SQL for data searches, ensuring accurate data synchronization and updates across systems• Wrote, tested, and debugged code in existing website and developed documentation for software development• Reviewed requirements of other team member’s projects for consistency and accuracy using HP ALM (JIRA) Show less

    • Circle K

      Sept 2022 - Feb 2023
      Customer Service Representative

    • MCI

      Oct 2022 - Mar 2024
      Technical Support Representative

      • Provided accurate and timely information to customers, resolving issues efficiently and effectively• Clarified customer requirements using decision-support tools and conceptual thinking with a 93% satisfaction rate. • Remained calm and patient during periods of high volume or fast-paced events to maintain operating standards and set a positive example for the team• Coordinate with other support specialists to assist with calls and take over when dealing with a challenging customer requirements or request• Solve over 90% of Level 2 customer-support tickets Show less

  • Licenses & Certifications

    • Introduction to Programming Using Python

      Great Learning

    • CPR/AED/First Aid

      All-In-One Security
      Jan 2021

    • Smart serve

      Smart Serve Ontario
      Sept 2022

    • Work Health and Safety Awareness

      Ontario Health | Santé Ontario
      Aug 2021

    • Security Guard/Armed Security Guard

      All-In-One Security
      Jan 2021