Simona Casati

Experience

• 

  IBM Italia S.p.A.

  Jan 1988 - Jan 1998

  Sales team support on preparing quotes for network projects.Suppliers purchase orders management. Director Assistant at the Banking and Insurance Field.Organization and planning of trainings, meetings and special events for customers at the National Demo Center.

  • Customer Services Analyst

    Jan 1993 - Jan 1998

  • Field Director Assistant

    Jan 1988 - Jan 1993
• 

  Intercorus Italia Srl

  Jan 1998 - Jan 1998

  IT Manager Assistant

  Help Desk responsible for the centralized management of several European shops.Shops IT configuration for daily activities and first openings.Support to Production department on new collection management and to Sales Force on the sales campaign management.

• 

  Olivetti Engineering

  Jan 1999 - Jan 2001

  Order Management Administrative

  Order management (customers and suppliers).Sales support.

• 

  Sun Microsystems

  Jan 2001 - Jan 2010

  Sales Operations

  Local support on Siebel CRM and related processes and methodologies.Collaboration in defining the sales compensation plan.Member of an international project team aimed at standardizing all the business processes and tools, with the role of Leader for Italy on all the sales project areas (CRM/Siebel, Opportunity Management, Quoting, Reporting, Agreement).Process management including communication and training activities for deployment.Deal Management process implementation with responsibilities of localizing the Corporate process and consolidating approvals for local critical deals.Sales Administration team creation to support sales force with back-office activities on end-to-end order management process, forecast and pipeline management, reporting. Show less

• 

  Client Srl

  Sept 2010 - Sept 2011

  Operations Consultant

  Consulting services at Vodafone Omnitel NV (Internet Services Development & Operations division) . Processes & Procedures Management - analysis and review . Roles and Reponsibilities mapping

• 

  GE Healthcare

  Jan 2011 - Jan 2014

  Sales Operations Specialist

  Documents and statements management for public tenders and private deals according to the Italian law.Siebel Deployment Leader for the Region IMI (Italy, Malta, Israel).

• 

  Varian

  Jan 2014 - now

  Sales Operations EMEA contact and key coordinator for CRM initiatives.CRM governance and support to the EMEA Sales teams. Tender business support to European Countries and Middle East & Africa.Salesforce sales support. Service tenders and contracts management.Support to the migration of service business activities to Salesforce.

  • Manager Sales Operations EMEA

    Feb 2022 - now

  • Tender Management Specialist

    Feb 2019 - Jan 2022

  • Service Administration Specialist

    Jan 2014 - Jan 2019