Michelle Bailey

Michelle Bailey

Front Desk

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location of Michelle BaileyStamford, Connecticut, United States

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  • Timeline

  • About me

    The sky is the limit.

  • Education

    • Plainfield High School

      2004 - 2007
      H.S Diploma Academic/Honors
    • The University of Connecticut

      2007 - 2011
      Bachelors Degree Allied Health Sciences (Occupation Therapy); Psychology
  • Experience

    • Holiday Inn Express

      Jun 2006 - Oct 2007
      Front Desk

      Check in patrons, Check out patrons, Taking reservations, employee schedules, management

    • MGM Grand at Foxwoods Resort and Casino

      Apr 2008 - Sept 2010

      Assist patrons in obtaining information about local area attractions, transportation,dinning/hotel reservations, directions, boarding passes, printing, group conventions,special occasion/event planner, answering phone calls, and coordinating hotelissues/problemsPart of the Grand Opening CrewChecking patrons in/out of hotel (average turnover 600 in and out), coordinating patronissues/complaints, resolving problems, dealing with cash/payment methods, multitasking,asking phone calls, fast pace working environment, mastering computer system, andassisting management when needed Show less

      • Concierge Representative

        May 2010 - Sept 2010
      • Front Desk Agent

        Apr 2008 - May 2010
    • Cortlandt Healthcare Center

      Jan 2011 - Jan 2011
      Job Shadowing

      Job shadowed at a physical/occupational therapy office for 4 days (25 hours total)Observed many different procedures and aspects of physical and occupational therapyincluding evaluations on incoming patient, re-evaluation, therapy sessions, daily duties,bookkeeping, and job coordination

    • Vitesse Worldwide

      Mar 2012 - Mar 2020

      Managing the client services team along with all related process and work-flow responsibilities. Vitesse Worldwide Group & Event Supervisor. My responsibilities include arranging/confirming ground transportation for fortune 500 companies and top executives throughout the world in over 600 major cities and 75 counties. Assisting passengers with ground transportation arrangements worldwide

      • Director of Client Services

        Oct 2016 - Mar 2020
      • Group & Event Supervisor @ Vitesse Worldwide

        Dec 2013 - Oct 2016
      • Client Service Representative

        Mar 2012 - Oct 2016
    • National Association of Professional Women

      Jan 2016 - now
      NAPW
  • Licenses & Certifications

    • Fred Pryor Seminar