Michelle Ochoa

Experience

• 

  Bashas' Inc.

  Aug 2012 - Jan 2014

  Cashier

  Marked clearance products with updated price tags.Processed all sales transactions accurately and in a timely fashion.Informed customers about all product lines and services offered by the company.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Offered exceptional customer service to differentiate and promote the company brand.Helped customers select products that best fit their personal needs.

• 

  Family Dollar

  Jan 2014 - Feb 2015

  Assistant Manager

  Processed an average of 150 transactions each day in a timely manner. Answered customers’ questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Maintained visually appealing and effective displays for the entire store.Offered exceptional customer service to differentiate and promote the company brand.Educated customers on product and service offerings.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Communicated store policy violations to the leadership team in a timely manner.Held each team member accountable for achieving brand and performance goals.Built and maintained effective relationships with peers and upper management.Processed shipments and maintained organized stock shelves.Processed all sales transactions accurately and in a timely fashion.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags. Show less

• 

  Macy's

  Oct 2015 - Jan 2016

  Support Staff

  Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Consulted with customers on the latest styles and trends.Kept the showroom clean and maintained neat, orderly product displays.Completed floor replenishment to guarantee size availability and promote customer satisfaction.

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  Banner Health

  Apr 2016 - Apr 2020

  • Patient Transportation

    May 2018 - Apr 2020

  • Environmental Services

    Apr 2016 - May 2018
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  Autism Spectrum Therapies (AST)

  May 2022 - Mar 2023

  Behavioral Health Technician
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  Banner Health

  Mar 2023 - now

  Telemetry Monitor Technician