Ryan O'Neal Echoles, PCED

Experience

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  Avail Family Care Homes LLC

  Jul 2008 - Jun 2010

  Owner/Executive Director

  Responsible for the operation and administration of 20 bed assisted living facility withapproximately 10 employees and management. Main duties include financial management, humanresources, public relations, marketing, and quality of care, regulatory compliance, education, andpolicy and procedure development. Special projects include deficiency reductions, development ofan advisory board, quality improvement program, staff development, resource development andcommunity's trust in the facility. Ensured that organizational policies and procedures policy was developed, implemented, monitored, and evaluated in order to maintain compliance with directives, rules and regulations of governing entities. Effectively implemented policies and procedures ensuring compliance with the Health Insurance Portability and Accountability Act (HIPAA) and assumed the role of Privacy Officer within the facility. Conducted administrative reviews of survey outcomes, developing appropriate responses (Plans of Corrections (POC), preparation of documentation for Informal Dispute Resolution (IDR). Developed and implemented media relations programs including facility promotions. Show less

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  The Governor's Dislocated Workers Taskforce

  Jan 2010 - now

  Business Solutions Analyst

  Coordinated on-site educational/career fairs and/or workshops at employer sites.Collaborated with local workforce stakeholder's regarding the needs of the dislocated worker, and assisted in the development of customized training programs, and other specialized assistanceProvided RR services to 15 companies/employers and 1,342 affected/dislocated workersCollaborated with a selected sub-committee to schedule and coordinate "WIA providers & Worker Retraining Quarterly Coordination Meetings"Responsible for directing action research and analysis (including Congressionally-mandatedstudies) of complex public policy issues; translating research into comprehensive, innovative,common-sense, flexible solutions that meet the divergent needs of multiple stakeholders; teachingcommunity leaders and agency personnel how to serve as effective policy change agents byreaching negotiated best local autonomy practices and state and federal mandates.Identified compliance risks under agency governance umbrella and managed them by providing training, advice, and monitoring. Carry out compliance planning for Arkansas Local Workforce Boards and Workforce Centers.Developed and updated inventory of regulations, rules, practices and guidelines for Arkansas Workforce Centers operations.Presented the agency in communication and interaction with federal regulatory bodies.Held regulatory training and responsible for updating state employees and line managers on compliance related matters.Carried out as hoc projects and prepared period data reports to senior management. Show less

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  Arkansas Department of Workforce Services

  Mar 2014 - now

  DWS Field Manager II

  Facilitated "Community Engagement Target Area Recovery" updates to local and state stakeholders interests via community round tables and business workforce incentive market packages.Responsible for the overall operations of county DWS Workforce Center, which area of operations included three counties and 32,000 residents. Responsible for the management of the local office Unemployment Program, Job Service and TANF programs to include special programs within the office (CRC, WOTC, Key Train and Work Keys).Supervise staff by interviewing, recommending for hire, and training, leave request, counseling and evaluating the performance of incumbents.Conduct staff meetings to review policies, discuss policy clarification and resolve problems.Maintain records and logs of office activities and prepares summary reports.Investigates and resolves client complaints by interviewing workers, reviewing allegations and making recommendations for resolution of complaints. Serving as a state liaison to employers, unions, apprenticeships programs, Phillips County Chambers of Commerce, city and county agencies, public and elected officials to promote employment and training opportunities for underemployed and unemployed located workers and 64 companies in 3 Arkansas counties. Show less