Vasanth Kumar

Experience

• 

  The Minacs Group

  Jul 2012 - Jul 2013

  Customer Support Associate

  - Diagnose iTunes Store application problem and escalate the same to appropriate department within scope of authority.- Provide troubleshooting steps to access and navigate through iTunes Store application.- Resolve issues related to customer and follow-up for the same.

• 

  ANACITY IN

  Feb 2016 - now

  - Interaction with stakeholders on business roadmap with software requirements- Create high level product specifications and design document- Provide architectural blueprints to development team- Managing risk mitigation- Involvement in the hands-on element of requirement delivery- Guidance and assistance to team members - Supervise a team of 5-10 members - Scrum planning with management- Software development- Design solution- Code review- System testing - UI/UX decision- Production fixes- Production release- Monitor system health Worked as full fledged employee on various ERP system modules:- Complaint logging- Facilities- Attendance tracking- Visitor tracking- Invoice generation- AMC's- Discussion groups- User management- ReportsDeveloped a framework to support e-commerce system to provide seamless UX. Developed a maintaince log mechanism where user can record certain parameters to monitor the automated system like dg units to improve the equipment maintaince with frequent report being generated.

  • Engineering Manager

    Aug 2021 - now

  • Associate Software Architect

    Jul 2020 - Jul 2021

  • Technical Lead

    Oct 2018 - Jun 2020

  • Software Development Engineer

    Sept 2016 - Sept 2018

  • Software Development Engineer Intern

    Feb 2016 - Aug 2016