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Ricky Benedict

Ricky Benedict

Followers of Ricky Benedict548 followers
location of Ricky BenedictLos Angeles Metropolitan Area

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  • Timeline

  • About me

    Technical Support and Repair, Freelance Filmmaker

  • Education

    • The Art Institute of California - Los Angeles

      2005 - 2009
      BA Science - emphasis on Digital Filmmaking and Video Production

      * President’s Honor Roll (GPA of 4.0 or higher), Dean’s Honor Roll (GPA of 3.5 or higher)

  • Experience

    • Apple

      Nov 2007 - now

      Certified Apple Hardware technician. Responsible for all Apple hardware and software troubleshooting in scheduled appointments face to face with customers, and repair of Apple hardware. Perform educational sessions by assisting new and professional users in order to learn about their technology, and inspire creativity. Offsite training facilitator for new hires within the entire Los Angeles market. Certified Apple software trainer. Conduct personal training, and hands-on group workshops.Assist the "Genius Bar" by supporting small device technical support. -Conducting technical support consultations at the "Genius Bar" for small devices and software troubleshooting.-Hourly personal training sessions for "One to One" members. Students are taught how to use any and all Apple made software and hardware.- Data transfers from customers previous computers and storage devices to newly purchased Apple products. Interacted with customers by managing the appointment system, working on the phone, and engaged in troubleshooting.

      • Genius

        Oct 2015 - now

      • Creative Pro

        Jun 2019 - Oct 2021

      • Apple Retail Market Core Facilitator

        Nov 2009 - May 2019

      • Creative

        Aug 2011 - Oct 2015

      • Family Room Specialist

        Jun 2009 - Aug 2011

      • Concierge

        Nov 2007 - Jun 2009

    • Rock and Brews

      Mar 2012 - Jul 2013
      Video Editor and Videographer

      Restaurant owned by KISS Bassist Gene Simmons, Shade Hotel owner Michael Zislis, and long-time tour manager (Bob Dylan and the Rolling Stones) Dave Furano. Contracted video editor for all original video content for the Rock and Brew's website. Videos include the grand opening red carpet event, The presentation of the LA King's Stanley cup into the restaurant, and KISS Live with Motley Crüe at the Irvine Amphitheater.sample work:Kiss performs at Verizon Ampitheaterhttp://vimeo.com/48307467Rock and Brews Franchise Investor videohttp://vimeo.com/40916771 Show less

    • Beside the Point Endeavors

      Sept 2012 - Jan 2014
      Editor / Filmographer

      Editor for various client projects using Final Cut Pro 7 and X, filmographer for live events and web ENG.http://www.besidethepointendeavors.com/

    • OneNinth Media

      Jun 2013 - now
      Freelance Videographer, Editor

      Assisting on various Productions, particularly in Post Production.

    • My Hotel Wedding

      Mar 2014 - Aug 2017
      Videographer and Editor

      Film and Edit original video content for myhotelwedding.com

  • Licenses & Certifications

    • Apple Certifed Pro - Level 1 End User - Motion 5

      May 2014

    • Apple Certifed Pro - Level 1 End User - Final Cut Pro X

      Apple
      Apr 2012

    • Apple Certified Pro - Final Cut Pro 7

      Apple Inc.
      Oct 2011

    • Apple Certified Mac Technician

      Apple
      Oct 2015