
Lei Ma

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About me
Senior Project Manager at Titans Information Systems (Shanghai) Co., Ltd.
Education

Northeast Petroleum University
2003 - 2007Bachelor's degree Telecommunications Engineering
Experience

IT Resources Ltd.
Jan 2010 - Jun 2015Create video and multimedia solutions that enhance and support the customer’s mission and strategy.Learn new technologies on the job and implement as required per content and architecture requirements.Collaborate with cross-functional teams in management, development, product management and marketing.Document design and technical procedures to ensure knowledge sharing.Provide customer service excellence by clearly and concisely communicating work status, methods, instructions, problems, requirements, options, and concerns with team members, managers, and customers.Participate in meetings with customers, team members, contractors, and others to exchange information, make decisions, and/or provide updates. Show less Play as Project manager for various turnkey solution IT projects. Play as bridge between business and IT to explore the business requirement and define the project scope. Estimate, Track and control the project cost and schedule. Manage and coordinate with business. Infrastructure, Application and Suppliers to deliver the project. Execute the project, manage the risk Work with cross function teams for the technical solution. Enable the different work stream team to take accountability. Make sure the compliance with corporate IT Governance, Risk and security control policy. Vendor evaluation, bidding, selection and management. Show less
Multimedia Director
Mar 2014 - Jun 2015Information Technology Project Manager
Jan 2010 - Mar 2014

Wincomn Technology Co., ltd
Aug 2015 - Apr 2016Sales RepresentativeDevelop new business through prospecting, phone calls and relationship-building.Maintain and grow existing clients through strong relationships and outstanding customer service by serving as an industry expert and consultant.Proactively market the company to customers and convey the advantages of our services.Present compelling proposals and presentations based on a thorough Client Needs Analysis.Ensure outstanding customer satisfaction by responding quickly and accurately to problems, concerns or needs.Collaborate with team members, managers and cross-functional departments and participate in team or cross team initiatives and projects. Show less

Shanghai Yinfa Technology Ltd.
Apr 2016 - Jan 2018Project SupervisorAssemble IT project estimates.Identify IT project team members.Direct regular, periodic review for all projectsCoordinate and maintain Issue and Task List for all projects.Identify additional internal or external IT resources.Track key IT Project deliverable milestones.Manage weekly reporting project status/budget.Gaining user acceptance and written compliance.

Titans
Mar 2018 - nowSenior Project Manager
Licenses & Certifications

TOEIC
TOEIC® ProgramMar 2010- View certificate

PMP
PMI-OC Project Management Institute Orange County ChapterJan 2011 
ITIL Release, Control and Validation
EXIN your ICT competence partnerDec 2017
ITIL Foundation
EXIN your ICT competence partnerSept 2017
ITIL Operational Support and Analysis
EXIN your ICT competence partnerNov 2017
Languages
- enEnglish
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