LaSheda Williams

Experience

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  The School District of Philadelphia

  Sept 2009 - Oct 2014

  Special Education Paraprofessional

  • Collaborated with special needs students, fostering an inclusive learning environment that catered to their unique physical and mental needs.• Diligently tracked and documented student progress, providing comprehensive reports to educators to inform future lesson planning.• Developed and implemented creative lesson plans, enhancing engagement and facilitating the academic success of all students.

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  HCR ManorCare

  Oct 2014 - Jan 2015

  Certified Nursing Assistant
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  Northwest Human Services

  Mar 2015 - Jul 2015

  Mental Health Technician

  • Oversaw and managed activities of children and adolescents in line with behavioral plans, focusing on preventive measures instead of intervention strategies.• Addressed crisis situations effectively by deescalating conflicts and ensuring the safety of children in crisis.• Delivered timely intervention for problematic behaviors, leveraging counseling techniques, environmental changes, verbal prompts, and clinical staff collaboration when necessary.• Compiled and submitted detailed progress notes, encounter data, and outcome data as required, demonstrating a commitment to comprehensive record-keeping. Show less

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  North,Inc (Philadelphia WIC Program)

  Nov 2015 - Nov 2017

  Nutrition Assistant

  • Streamlined health and nutrition screenings by conducting standard procedures, including height, weight, and hemoglobin blood tests.• Enhanced clinic operations by issuing food vouchers via a computer system and facilitating data entry, appointment scheduling, and telephone service.• Bolstered team development and efficiency by assisting in new staff training, conducting file audits, evaluating program eligibility, and educating participants on voucher usage.

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  Maternity Care Coalition

  Nov 2017 - Mar 2019

  Case Manager

  Delivered comprehensive case management services within home environments, focusing on pregnant and newly parenting families, ensuring tailored assistance based on individual needs.• Conducted thorough assessments and facilitated educational activities to bolster child growth and development, while providing emotional support and diligent follow-ups.

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  The Pennsylvania Department of Human Services

  Mar 2019 - Jul 2024

  Income Maintenance Caseworker

  • Caseload management includes responding to paper and computer-generated alerts and reports, creating controls based on individual customer circumstances, responding to hearing/appeals processes, acting on reported case changes and any other caseload management duties that may be necessary or assigned.• Utilizes Genesys call system to respond to inquiries and process requests received from customers throughout the State. Interviews customer, via telephone, for the purpose of determining and explaining eligibility for DHS programs and services.• Use of Computer Systems: eCIS, CIS (Client Information System) to determine eligibility for financial assistance, Medicaid (MA resources and income are determined manually), and Supplemental Nutrition Assistance Program (SNAP). Show less

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  Pennypack Nursing and Rehabilitation Center

  Dec 2019 - Oct 2020

  Certified Nursing Assistant

  • Provided high-quality patient care for individuals suffering from dementia, Alzheimer's, physical disabilities, and those in post-operative recovery, ensuring their comfort and well-being.• Accurately measured and documented vital signs including temperature, pulse, respiration, and weight, along with tracking intake/output, contributing to comprehensive patient records.• Overlooked dietary needs of patients and residents, ensuring their meals were in line with dietary restrictions, allergies, and personal preferences, upholding nutritional health standards. Show less

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  Penn Medicine, University of Pennsylvania Health System

  May 2021 - Nov 2022

  SPECIMEN PROCESSOR -PHLEBOTOMIST

  • Managed the comprehensive process of receiving, sorting, identifying, and dispatching specimens to appropriate technical sections.• Performed accurate and gentle blood draws for diagnostic testing across a diverse patient demographic including infants.• Oversaw patient registration, identity verification, and precise data entry into the laboratory information system, ensuring accurate diagnostic testing and appropriate account charging.

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  City of Philadelphia

  Apr 2024 - now

  Social Work Services Manager II