Cathy Mortell

Experience

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  Pay N Pak

  Jan 1984 - Jan 1989

  Merchandising Project Coordinator
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  Eagle Hardware and Garden

  Jan 1996 - Sept 1999

  Design Consultant

  Designed and maintained all Design Center color boards.

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  White Rhino Construction Services

  Apr 2000 - Aug 2007

  Project Manager

  Project Manager for major account customers. Directed, scheduled and managed installation of signs, store fixtures and store displays.

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  The Home Depot

  Aug 2007 - Feb 2009

  Project Manager

  Project Manager for capital projects, resets and remodels within the store environment. Responsibilites included planning, directing, coordinating and budgeting all activities concerned with the construction and installation of retail fixtures. Maintained schedules for all worked performed in various departments within the installation group.

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  PR Skate, LLC

  Feb 2009 - Apr 2010

  Sales-Marketing
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  Installations Northwest

  Feb 2009 - Apr 2010

  Sale/Marketing Manager
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  Momentum Partners, LLC

  Jan 2010 - Jan 2011

  Senior Project Manager
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  The Gordon Group

  Apr 2010 - Aug 2011

  SENIOR ACCOUNT MANAGER

  Community liaison between tenants and property management for Multi Family and Commercial properties.Developing new business and sustaining long term relationships with a diverse clientele.Managed the development of pricing strategies, balanced firm objectives using customer requirements to achieve customer satisfaction.Negotiating contracts for janitorial, security, grounds keeping, trash removal and other services with vendors and sub contractors to fit within budget requirements and schedule restraints.Actively coordinating with customers to identify and understand expectations, current and emerging requirements.Organizing, monitoring, and participating in marketing, sales meetings, on-site training and promotional events. Show less

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  Tacoma Pierce County Health Department

  Sept 2010 - now

  PROJECT MANAGER

  Managed a successful Quality Improvement (QI) process using the Lean Principals that increased the Federal Reimbursement that exceeded 200% of Department expensesActed as a change agent in the implementation of software that elimated and consolidated process documentation that reduced manual reporting in excess of 50 hours a monthManaged the training and education of team members on understanding various revised work activities to ensure accurate documentation that resulted in 36% increase on deliverablesLead in developing process standards and guidelines for a statewide federal mandated program. Project Manager of the of Substance Abuse Client Case Management software system to accommodate over 5000 clients and maintaining the federal compliance guidelinesSpearheaded a diverse team through a complex data analysis and created process improvements integrating requirements of multiple process owners using Six Sigma and Lean techniquesLead creative opportunities to consolidate and simplify customer process flow that resulted in improvement of best practices and higher industry standards Assessed gap analysis and created revisions to accommodate the key variances while keeping the project in align with the detailed objectives Fosters effective working relationships with team members to attain goals and pursue excellence by using tact and diplomacy Proactively managed changes in project scope, identified potential crises, while solving complicated problems and situations pertaining to diverse contingency plans. Show less