Richard Udvardy

Experience

• 

  Budapest Bank - GE Money Bank

  Aug 2006 - Jul 2007

  Trainee, Analyst

  Monitoring calls and tenders, exploring application possibilities of clients. Follow-up of applications. Performance analysis; assisting during negotiations; interpreter. Internal help desk function.

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  NXP Semiconductors

  Aug 2007 - Oct 2015

  As an S&OP Manager, I played a critical role in optimizing customer satisfaction and aligning cross-functional teams to achieve operational excellence. Acting as a key liaison and escalation point between sales, marketing, capacity, and industry planning teams, I maximized efficiency and balanced CAPEX needs to drive overall business success.Key Contributions:- Acted as the linking pin between various departments, facilitating effective communication and collaboration to meet customer demands and enhance satisfaction levels.- Controlled and safeguarded the operating plan, ensuring its alignment with business objectives and driving feasible gap closure through proactive measures.- Led improvement projects, such as implementing inventory and cost control initiatives, and driving manufacturing cost-down projects that resulted in significant savings.- Conducted weekly analyses on demand and capacity, providing actionable insights to optimize planning and trigger corrective actions.- Collaborated closely with planning teams in Taiwan and the Netherlands to ensure synchronization and alignment of planning activities.- Conducted detailed gap analyses using planning systems, identifying areas for improvement and implementing corrective measures.- Engaged in demand analysis and collaborated with business owners to determine required actions for demand fulfillment.- Reviewed inventory targets and optimized inventory builds to achieve efficient stock levels and minimize costs.- Reported results and key metrics to management, providing visibility into operational performance and facilitating informed decision-making.- Performed scenario analyses to optimize sales mix, anticipate changes in product mix, and align capacity with market demand, including new product ramp-ups. Show less In this role, I served as the first line of support for Supply Chain Management on the demand side, specializing in SAP and i2 systems, expert and trainer, imparting knowledge and guidance to colleagues. I handled various aspects such as customer programs, forecasting, business intelligence using BW, Sales & Operation Planning, and i2/Demand Planner.As a reporting specialist, I played a vital role in generating and analyzing reports to provide insights and facilitate data-driven decision-making. Moreover, I took the lead in project management for small and medium-sized projects, ensuring successful implementation while adhering to methodologies such as Prince2 and Lean-Six Sigma. Show less

  • S&OP Manager

    Oct 2014 - Oct 2015

  • Business Consultant

    Mar 2010 - Oct 2014

  • Customer Service Representative

    Aug 2007 - Feb 2010
• 

  Veeva Systems

  Apr 2016 - now

  As the Practice Manager at EAM Consultants, I lead a dynamic team within the Enterprise Application Management Services division, specializing in the operation and innovation of Veeva commercial CRM applications.Key Contributions:- Overseeing the overall practice, ensuring optimal team utilization, accurate forecasting, and profitability.- Implementing a structured approach to scaling the Post Implementation Consultant team, aligning with customer demand and enhancing service delivery.- Coaching and guiding managers in building high-performing consultant teams, strategically selecting resources with diverse skill sets to drive customer and employee success.- Nurturing consultant development to unlock individual potential and foster continuous growth.- Collaborating closely with Services managers to identify and recruit top-tier talent, enhancing the overall caliber of our team. Show less In my role as a Team Lead at EAM Services, I have been instrumental in driving successful projects and leading cross-functional teams to deliver exceptional results. Additionally, I have taken on the position of Lead Consultant for one of our Global Enterprise engagement since July 2019, with a primary focus on program governance and management.Key Contributions:- Led a team of consultants, providing effective people management, fostering a positive work environment, and driving individual and team growth.- Engaged in hiring processes, attracting and selecting top talent to build high-performing teams.- Demonstrated expertise as a Senior Technical Architect, responsible for the post-implementation project. Played a pivotal role in system architecture and design, ensuring optimal performance and functionality.- Actively contributed to the development of configuration best practices, enhancing the knowledge base and industry expertise of the Enterprise Application Management team.- Successfully collaborated with stakeholders, identifying and implementing solutions that aligned with project requirements and client objectives. Show less As a highly skilled Veeva Consultant, I specialize in system integration processes, solution design, and development, contributing to the successful implementation of CRM projects. Working closely with Technical and Product teams, I collaborate on product enhancements to optimize functionality and deliver exceptional results.Key Contributions:- Engage in end-to-end CRM implementation processes, ensuring seamless integration and alignment with client requirements.- Play a pivotal role in solution design and development, leveraging expertise to create tailored CRM solutions that meet the unique needs of each client.- Collaborate closely with Technical and Product teams, providing valuable insights and recommendations to drive product enhancements and optimize performance.- As a Senior Technical Architect, I spearhead critical responsibilities including managing escalations, long-term planning, and balancing project workload.- Actively contribute to the standardization of global processes, driving the market towards streamlined operations and increased efficiency.- Safeguard configuration and design principles on an enterprise level across projects, ensuring consistency and adherence to best practices.- Identify and pursue opportunities for improvement, seeking innovative ways to enhance project outcomes and exceed client expectations. Show less As an Associate Consultant, I actively contribute to system integration processes, solution design, and development, playing a key role in the successful implementation of CRM projects for Veeva customers. Working closely with solution architects, experienced consultants and collaborating with Technical and Product teams, I contribute to the delivery of exceptional results.Key Contributions:- Participate in end-to-end CRM implementation processes, ensuring seamless system integration and designing solutions that meet the unique needs of each client.- Collaborate closely with solution architects and experienced consultants, leveraging their expertise to drive successful outcomes and optimize CRM functionality.- Work in collaboration with Technical and Product teams, actively contributing to the enhancement of products and ensuring alignment with client requirements.- Leading the delivery of CRM and Vault PromoMats improvements on a global scale.- Focusing on improving user experience and driving customer satisfaction.- Continuously seek opportunities for process improvement and innovative approaches to further enhance CRM implementation outcomes. Show less

  • Practice Manager, EAM Consultants

    Apr 2021 - now

  • Team Lead, EAM Services

    Apr 2018 - Apr 2021

  • Consultant

    Mar 2017 - Apr 2018

  • Associate Consultant

    Apr 2016 - Apr 2017