Khaled Abdel Rahman

Experience

• 

  VisionWay Research & Consultancy

  Feb 2007 - Dec 2008

  Operation-Field Department

  • Establish a personal relationship with premium clients such as Nissan Automobiles and GOIC "Gulf Organization for Industrial Consulting".• Ensure client satisfaction by performing regular client meetings, visits and presentations,Manage and solve all client enquiries in an efficient and accurate manner.• Assist in the achievement of business development targets and closely work with manager to ensure that results are met.• Managed daily operations and field work, including project budgets. Briefed and trained freelancer and permanent project staff.• Designed sample structures and questionnaires. Coded, entered and cleaned project data files. Show less

• 

  ARA Research & Consultancy

  Jan 2009 - Dec 2009

  Business Development Executive

  • Following up the clients and ensure the customer satisfaction for Nissan.• Conducting research data by supervising staff in conducting Surveys for Pizza hut, Ferrari and Nissan.• in-depth interviews with managers, mastery shopping and employee satisfaction for Dubai International Financial Center ‘DIFC’.• Assigned to find business opportunities by contacting the managers and procurement departments for the government agencies by presenting the services that can improve their operations and profitability. Show less

• 

  Customer i

  Sept 2010 - Sept 2011

  Marketing Development Intern

  I have been selected to complete a project on developing marketing opportunities as part of my MBA Marketing. On completion of the project I have done:- Strategic Consulting & sales strategy development.- developing marketing plan.- forming strategic pricing.- seeking new business opportunities.

• 

  Skyline University College

  Mar 2012 - Aug 2013

  Business Development Supervisor

  My job requires to assist the Dy. Director and Business Development Manager of the Marketing and Registration in departmental operations, which includes orienting/ training, analysing market trends, taking callers and visitors for a possible enrollment & reporting to Marketing and Registration.Responsible to attend seminars, exhibition, career fairs and career counselling sessions for student. Responsible for planning the visits, various sponsorships and workshops activities for schools. I'm also responsible for building PR with leading corporate organizations.To coordinate with administration committees and faculty for assisting in internship and placement of students and developing links with the industry.To accomplish the objectives of marketing and registration department by preparing feedback & reporting schedules on daily, weekly, monthly, semester & yearly basis.Responsible for all Media and Press as well as for the Private School Visits Planning.To develop and increase the business local market for BBA & MBA locally and internationally for the Arab Market (CIS Countries, GCC and Middle East)- Assist in preparing of marketing plans and budgets.- Give inputs for preparing current year marketing plans, which includes forecasting enrollment targets, budgeting and preparing the media plans.- Planning and implementation of regional visit plans.- Forecasting and developing the marketing promotional material and distribution.- planning the Workshops and career fair plans.- Techniques for convincing the parents and students.- Assistance to provide graduation rate, placement rate, employment rate.- Assistance for preparation of feedback analysis of events and workshops.- Marketing research analysis.- Press Planning for Arab and Non Arab media. Show less

• 

  University of Sharjah

  Aug 2013 - Nov 2013

  Program Coordinator

  • Conduct market research and needs assessment.• Determine and define the various target markets pertinent to the area of expertise.• Develop marketing plans for program area and communicate to Operations/Marketing.• Develop and maintain ongoing relationships with the faculty.• Collaborate on the design of specific marketing materials.• Develop and maintain ongoing relationships with targeted market nationally and internationally in order to identify and assess their executive learning needs.• Identify and develop alternate delivery opportunities. Show less

• 

  Etihad

  Nov 2013 - Apr 2020

  • Execute complex, Ad-hoc analysis using guest satisfaction surveys data and qualitative guest behavior researches for the CEO office.• Working with the Business Translator to analyze requirements and identify or design the solution to a problem.• Summarize / visualize results and highlight likely insights for the business translator to develop.• Identify opportunities for automation and improvements to approach in each analysis performed, make recommendations to wider team as to priorities for further development.• Develop and maintain proficiency with advanced analytic and database tools, in-house data sets, and other resources Show less • Create online forms and surveys for various departments to enhance their quality of service delivery.• Handle the daily requests, internally and externally including, emails to Etihad main survey.• Communicate with the finance and procurement department to deliver the payment for the suppliers.• Generate and improve business insights and analytics to drive for the best business performance (weekly, monthly, quarterly, and yearly).• Handle the Etihad surveys in Qualtrics, quality control, updating /cleaning the data, editing the surveys as per the departments’ requirements.•Improve collaboration, engagement and communication within the team and across the business. Show less

  • Senior Analytics Specialist

    Aug 2017 - Apr 2020

  • Research & Development Officer

    Nov 2013 - Jul 2017
• 

  The Royal Commission for AlUla

  Nov 2022 - now

  Product & Customer Experience Lead