Dea Ifathurizka

Dea ifathurizka

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Followers of Dea Ifathurizka100 followers
  • Timeline

  • About me

    Submission Officer

  • Education

    • Diponegoro university

      2013 - 2017
      S.li japanese language and literature
  • Experience

    • Diponegoro university

      Jan 2015 - Dec 2015
      Public relationcomitte in original event japan in indonesia 2015

      Coordinate with clients wants to open the booth at event, looking for sponsor for the event and as media social digital marketing.

    • Private

      May 2015 - Jul 2021
      Japanese private tutor

      provide basic Japanese lessons in kanji and hiragana katakana letters and simple sentence patterns in everyday Japanese

    • Vfs tasheel international

      Sept 2018 - Apr 2024

      -Managed end-to-end Saudi Arabia visa application processes with high accuracy and compliance to embassy regulations.-Delivered exceptional customer service through in-person, phone, and email support, resolving inquiries and issues promptly.-Accurately received and processed payments for visa applications handled-Coordinated with internal teams, embassy officials, and third-party partners to ensure smooth and timely processing.-Maintained accurate records and data entry in secure systems, safeguarding client information.-Implemented process improvements based on customer feedback to enhance service quality. Show less

      • Senior Customer CX Expert

        Feb 2021 - Apr 2024
      • Customer Experience Expert - as Visa Submission Officer

        Sept 2018 - Apr 2024
    • Cv bintang jati furniture

      Jun 2020 - Jan 2021
      Social media marketing

      -Managed Instagram content strategy, including photo editing, caption writing, and visual planning to maintain brand consistency.-Created and scheduled posts to ensure consistent upload frequency, increasing engagement and follower growth.

  • Licenses & Certifications

    • Social media marketing

      Hubspot
      Nov 2020
    • Training administrasi perkantoran

      Badan nasional sertifikasi profesi
      Jun 2018