Experience

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  Woolworths group

  Nov 2009 - Aug 2017

  Customer service supervisor

  - Use of POS for transactions including sales, returns, exchanges, and customer enquiries- Providing leadership in team meetings- Effective Staff Management- Responsible for the opening and closing of the store- Answering customer inquiries in person and on the phone

• 

  Lovepolice atm, mushroom group

  Nov 2012 - Aug 2014

  Retail and merchandising assistant

  - Inventory and Stock Management- Providing support from Bump In to Bump Out- Excellent Customer Service- Brand Merchandising- Past events included: Taylor Swift, Kiss, Coldplay and also throughout the Rugby League, AFL and A-League seasons.

• 

  White night melbourne

  Feb 2017 - Feb 2017

  Social media coordinator

  - Updating social channels with pre-approved program content- Monitoring social media throughout the event to gauge conversation weight andsentiment; and responding, where appropriate and directed, to specific posts using apre-prepared response framework and escalation plans.- Liaising with PR agency staff (also located in the Social Media Command Centre), andcoordinating messaging where required

• 

  Nlc pty ltd

  Jul 2017 - Oct 2018

  Sales administrator

  - Delivering administrative support to the Vehicle Salary Packaging Sales Consultants- Preparing files, completing contracts and documentation - Completing general Brokerage invoices - Completing lease settlement- Databasing

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  Collarts

  Oct 2018 - May 2022

  Future student advisor
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  Live performance australia

  May 2022 - now

  Artist immigration services manager