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Timeline
About me
Franchise Business Consultant at Charleys Philly Steaks
Education

Capital university
-Associate of arts and sciences (a.a.s.) sociologyActivities and Societies: Varsity Football for 4 years, Dean's List, Graduated Cum Laude
Experience

The wendy's company
Jan 1982 - Jan 2014As a Field Service Manager I led all aspects of training and development for employees at every level including: Store Managers, District Managers and all franchise partners operating within my territory. I partnered with and supported a 32 store company market and 17 franchise entities with each ranging from 2 stores to 18 stores. I achieved business plan goals and objectives to meet sales and profits expectations. While in the Regional Field Service Manager role I supported 200 + stores including company and franchise collectively. I was the primary driver and support person for the Human Resources Planning and Development Process (HRPD) and Individual Development Plans (IDP) for a 32 restaurant market in excess of 200 managers. Show less
Field Service Manager
Jan 2007 - Jan 2014District Manager
Jan 1994 - Jan 2007Training Store Manager
Jan 1989 - Jan 1994Restaurant Manager
Jan 1982 - Jan 1989

Wenco wooster
Mar 2015 - Aug 2015District manager
Pizza cucinova
Aug 2015 - May 2017Director of operations
Charleys philly steaks
Oct 2017 - nowFranchise business consultant
Licenses & Certifications

Certified servsafe instructor
National restaurant associationOct 2011
Honors & Awards
- Awarded to James (Jim) CloudHR Partnership Award for Outstanding Guidance and Support HR Department 2007
- Awarded to James (Jim) CloudDave Thomas MBA Award - For those that live and work "Just Like Dave" Director of Area Operations and Human Resources 2004
- Awarded to James (Jim) CloudOperational Leadership Award Director of Area Operations 2004
- Awarded to James (Jim) CloudOperator of the Year Divisional Vice President 2004
- Awarded to James (Jim) CloudTraining and Development Award - Midwest Divison Divisional Vice President 2004
- Awarded to James (Jim) CloudMarketing Initiative Award Divisional Marketing Department 2002
- Awarded to James (Jim) CloudHR Partnership Award as a result of low turnover and 100% staffing Divisional HR Department 1998
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