vikash rajak - Chief Manager -Merchant Eco system

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Vikash rajak

South Delhi, Delhi, India

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383 followers

Timeline
Skills
Microsoft office
Management
Microsoft excel
Leadership
Powerpoint
Project management
Sales management
About me
A versatile business manager and ‘out-of-the-box thinker’ with proven competencies in-: - Sales & Marketing - Channel Management - Marketing - Customer Relationship Management - Relationship Building - Man Management - Business Development - Networking - Solution Selling Strategies  Currently associated with Sterling Holiday Resorts (I) Ltd as an Asst. Manager- Direct Sales Holds the distinction of being on the cutting edge throughout the career with consistent success graph on the sales & business front Committed to ensuring highest level of customer service at all times, resolving complaints and issues efficiently and accurately. A proven and excellent track record of increasing revenues through new and existing client &channel partners. Divergent outlook with creative approach to problem solving using analytical skills & the ability to deal effectively with all levels of an organization.
Education
- Ihm kolkata
  2005 - 2008
  Bachelor of hotel managment hospitality administration/management
  Activities and Societies: Drama ,Acting Bachelor of science in ‘Hospitality and Hotel Administration’ From IHMCT & AN (Kolkata) under National Council from Hotel Management and Catering Technology, New Delhi.Management Degree in Tourism from IGNOU.P
- Imt cdl ghaziabad
  2023 - 2024
  Executive mba marketing
Experience
- Cambay hotels & resorts
  Jun 2008 - May 2009
  Holiday consultant
- Mahindra holidays & resorts india limited
  Jun 2009 - Feb 2011
  Holiday consultant
- Matrix cellular (international) services ltd.
  Feb 2011 - Feb 2012
  Asst.manager channel sales
  Appointing new travel agents as channel sales partner to sell all Matrix telecom products for international travelers.Generating Business through new and existing channel partnerTrain and mentor DSA staff enabling them to achieve desired targets.Prepare and allocate budget for marketing activities to various channel partnersCross sell value added services along with voice-pack & data services to maintain Revenue per unit.Coordinate with training team to ensure regular trainings to channel sales partners for upcoming and new products. Show less
- Sterling holiday resorts limited
  Apr 2012 - Feb 2016
  Sales team manager
  Reporting of sales executive & telecalling team.Setting team KRA.Sell 'vacation ownership membership' to net worthy / potential / high income group people Achieved pre-defined targets, ensure efficient and effective distribution of leads generated through self, web enquiry or miscellaneous sources. Ensure targets are achieved on weekly, monthly and yearly basis.Monitor and manage tele-caller activities, organize and plan appointments for all leads generated. Assist CRC team in resolving client related issues pertaining to payments / service deficiencyCarry out promotional business events & activities in malls, society parks, hypermarkets etc. Supervise and assist marketing team to gather primary data from petrol pumps, food joints etc. Provide full support to ‘member relation team in issues pertaining to ‘membership withdrawals’; fix up gaps and retain unhappy customers.Maintain and develop a computerized customer and prospect database through yellow pages / society directories. Action referrals and web response leads, deliver high closure ratio Demonstrate slide shows to prospects resulting in brand building and thereby revenue generation Show less
- Hdfc bank
  Feb 2016 - Dec 2019
  payment Business
  - Senior Manager
    Oct 2018 - Dec 2019
  - Sales Manager
    Feb 2016 - Oct 2018
- Icici bank
  Dec 2019 - Jun 2020
  Senior privilege banker
- Icici bank
  Jun 2021 - now
  Solution manager merchant ecosystem
Licenses & Certifications
- Six month industrial training from qutab hotel and appartment

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