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Giovanni Alessi

Giovanni alessi

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location of Giovanni AlessiAtlantic City, New Jersey, United States
Phone number of Giovanni AlessiView Mobile No.
Followers of Giovanni Alessi204 followers

  • Timeline

  • About me

    Restaurant Manager

  • Education

    • Seton hall university

      1976 - 1980
      Ba communications

      Activities and Societies: Sigma Tau Gamma fraternity

    • Seton hall university

      1976 - 2002
      Bachelor's degree communication and media studies

      Activities and Societies: WSOU radio station Member of student government Sigma Tau Gamma fraternity Communications degree, time at radio station, student government, Greek life and intramural sports.

  • Experience

    • Showboat casino

      Jan 1993 - Jan 2000
      Asst. mnger, steakhouse

      Assisted in the management of fine dining restaurant. Oversaw great dining experience by interacting with guests, supporting and coaching staff in service, typical boh responsibilities of inventory, labor and revenue.

    • Bally's casino

      Jan 2000 - Jan 2003
      Showroom manager

      The home of 'Legends in Concert'. Responsible for guest reservations, seating of guest, cocktail service and the smooth daily performance of the show. In charge of 12-15 staff members. Staff took guests to table, took drink orders and collected admissions. Created stability and more efficient collections system which increased revenue by 10% while reducing labor by over 10%.

    • The comedy stop

      Aug 2003 - Jun 2008
      Manager

      Provided seamless service to guests and stability in management to employees. While handling the unique demands of outside ownership in a four wall venture, located in a casino. In charge of the front of house operations including showroom, front bar, cafe and box office. Promoted excellent guest service. Supervised door staff in the courteous and orderly seating of guest in our 300 seat room for The Comedy Stop at the Trop. Oversaw the box office staff in the collections of all show admissions. Responsible for evaluating performance, coaching to improve performance. Provides adequate training and tools... Supervised the quality of the show's production and comic's performance. Show less

    • Harrah's chester casino

      Sept 2008 - Jul 2010
      Maitre'd

      Achieved highest overall guest survey scores for any food and beverage outlet, over the past three quarters. This was accomplished by ensuring that all aspects of the front of the house operation contribute to “A” rated guest service experience in the Diamond Lounge. Insisting that standards are recognized and followed. Demonstrates excellent guest relations skills and ability to market the outlet. Schedules all room personnel in accordance with the Operations Management Systems, staying within 2% of standard hours and cost. Managed the department’s budget and FTE’s. Show less

    • A taste of key west

      Jan 2011 - Jun 2011
      Gm

      Showing a strong attention to detail, personally involved in interacting with guests and being proactive in approach. Fully invested in the motivation and continuous training of staff. This enables the restaurant/café to offer a superior guest experience. Showing superior organizational skills in the management and inventory of bars. Schedules staff and entertainment as well as monitors and responds to all inquiries through the social media in use.

    • Spray beach inn restaurant

      May 2011 - Apr 2012
      Restaurant manager

      Increased the level of guest interaction by using the ‘table touches’ as a method of insuring service standards. Increased wine bottle sales when tasked with bringing new servers up to speed with wine sales and service.

    • Flik international

      Apr 2012 - Jun 2014
      Food services manager british airways lounge

      Managing the British Airways VIP Lounge. Using my food and wine knowledge to ensure that the offerings we have for our client, passengers and employees are of a superior quality. Responsible for operation of the restaurant in accordance with the approved budget while providing the Client with the maximum value for the dollars spent. While maintaining excellent relationships with employees, guests and Client as well as other departments within the operation.

    • Casino @ delaware park

      Sept 2014 - May 2018
      Restaurant manager

      Oversees 2 restaurants.Fine dining at Racing Legends restaurant and casual dining at the Terrace. Responsible for 42 front of house staff providing outstanding food coupled with outstanding service for an ultimate guest experience. Developed goals to improve employee productivity, reduce costs, and implement programs to achieve those goals; provided training and coaching to staff.Duties included assuring all standards met, procedures followed and the highest degree of guest service adhered to. Show less

    • Tropicana atlantic city

      May 2018 - Apr 2020

      In charge of Fine Dining Italian Restaurant il Verdi Italian Fine Dining Casino Industry

      • Food and Beverage Manager

        Apr 2019 - Apr 2020

      • Food and Beverage Manager

        May 2018 - Mar 2020

    • Filomena's cucina rustica

      Apr 2021 - now
      Restaurant manager

  • Licenses & Certifications

    • Servsafe

      Servsafe certified