Experience

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  Citi india

  May 2014 - Aug 2018

  Customer service specialist

  • Initiated and managed NRI, NRE, and NRO key accounts• Established customer service standards through strategic business and marketing strategies• Created and fostered long-lasting partnerships with marquee clients like Sonu Nigam & and Shankar Mahadevan• Supervised critical customer issues and prepared innovative models for company success• Conducted continuous sales negotiations via upselling to existing clients

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  Yrf-yash raj films

  Oct 2017 - Oct 2019

  Business development & talent management

  • Built & maintained alignments with the client's business needs• Consistently achieved company expectations• Managed comprehensive performance activities and project tracking for 10+ clients and led negotiations for them• Experienced in leading a team of 10 people with methods, tools, processes, and systems according to the company's framework• Actively involved in managing talent and attracting relevant talent through social media channels like Facebook, Instagram, etc.

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  Donna & lord

  Nov 2019 - Jun 2022

  Chief executive officer

  • Maximized & achieved the yearly goal of 50L through strategic sales initiatives and negotiations with an incremental growth of 10%• Analyzed & interpreted to track performance and identify areas of opportunity in the market.• Led and managed a team of 50+ people spread across 4 departments• Created & implemented strategic partnerships with key customers nationally & internationally

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  Anarock

  Aug 2022 - Oct 2023

  Sr. sales manager

  • Maximized & and achieved revenue increase through strategic sales initiatives and negotiations• Awarded Best Performer of the Quarter• Generated revenue worth over 50 crores in 8 months of operation• Penetrated the market through daily sales calls, site visits, developing customer initiatives, and negotiating case deals• Created and implemented partnerships with the on-site team and supervised all essential daily activities to maximize productivity• Managed and utilized CRM systems to track leads, prospects, and customer interactions.• Analyzed and implemented data to track performance and identify areas of opportunity• Collaborated with cross-functional teams using document collaboration tools such as Google Workspace or Microsoft Office 365• Conducted and led sales meetings to widen channel partner network and was actively involved in CRM Show less

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  Aspirenxt

  Oct 2023 - May 2024

  Sr. business development manager

  • Orchestrated effective strategies leading to consistent new leads and opportunities in the competitive IT solutions sector • Proficiently identified and nurtured new business prospects, ensuring a robust sales pipeline and sustained revenue growth • Expanded market presence through strategic alliances, industry event participation, and staying ahead of emerging trends • Translated business objectives into tangible financial outcomes, consistently surpassing revenue targets through effective negotiation and value-driven IT solutions• Proficiently identified and nurtured new business prospects, ensuring a robust sales pipeline and sustained revenue growth • Expanded market presence through strategic alliances, industry event participation, and staying ahead of emerging trends • Translated business objectives into tangible financial outcomes, consistently surpassing revenue targets through effective negotiation and value-driven IT solutions Show less

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  Gofryday

  Jan 2024 - May 2024

  Associate director - sales

  • Evangelized GoFryday's value proposition to hoteliers, articulating how it solves critical industry pain points and creates new revenue opportunities.• Cultivated strong relationships with decision-makers in the hospitality space, establishing trust and positioning GoFryday as a thought leader.• Defined and executed a multi-channel lead generation strategy, leveraging industry events, networking, and targeted outreach to build a robust pipeline.• Crafted compelling product demonstrations and sales collateral that showcased GoFryday's transformational potential for hotels.• Thrived in a fast-paced startup environment, iterating on sales approaches and messaging based on market feedback and evolving product features. Show less

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  Rapyder cloud solutions

  May 2024 - now

  Sr. manager cloud consultant