Experience

• 

  Tamarisk realty

  Feb 2005 - now

  Real estate broker

  • Manage a diverse real estate portfolio with a focus on customer loyalty and satisfaction.• Engage clients with a strategic, results-oriented approach to drive sales and long-term client relationships in the competitive real estate market.

• 

  Starbucks

  Jun 2005 - Mar 2011

  District manager

  • Led operational activities for a 12 store portfolio in Southern California and Arizona markets.• Achieved strong sales, profit, and customer metrics performance.• Fostered high levels of partner engagement and satisfaction.

• 

  Apple

  Mar 2011 - now

  • Led cross-functional teams to drive operational objectives and achieve top performance, resulting in increased revenue and employee engagement.• Implemented data-driven approaches to measure success and motivate teams towards achieving organizational goals.• Collaborated with corporate partners to share insights on employee experience and drive cultural initiatives. • Implemented Apple Business Strategies within the store to drive customer engagement and loyalty.• Led store team to provide transformational experiences for customers, fostering long-term relationships.• Developed and honed skills in leadership, customer service, and strategic planning.

  • Senior Manager

    Jun 2015 - now

  • Manager

    Mar 2011 - Jun 2015