Experience

• 

  Capgemini

  Jul 2004 - Apr 2016

  Managed Team Size from 35 – 100.- Played multiple roles – Program-level Defect Manager, Engagement Manager.- Program involved multiple vendors (Infosys, Accenture, Capgemini), offsite RBS team.- Responsible for planning and defining the program roadmap, maintain groomed backlog,prioritization and spring planning.- Liaison with broader program stakeholders for defining program requirements, acceptance criteria,change management and overall delivery milestones.- Successfully led and delivered various programs in fast paced agile environment- Desktop testing,IVR Testing, Skills based call routing testing, non-functional (accessibility and load) testing based onrequirements, ETL testing, Test data mining, Test environment and release management, Defectmanagement.- Manage and co-ordinate projects, their interdependencies, and associated risks and issues,escalating to the Technology Partner/Program Manager as appropriate to ensure projectdelivery. Show less Objective was to analyze disparate tools, processes and devise standard quality practice acrossteams.- In short time, articulated existing shortcomings, presented and operationalize plan to standardizeacross areas: Test process, templating effort estimation, automating data collection from QC, toolsalignment, metric reporting.- Operationalize the new process, tools with complete documentation and conducted trainingsacross teams.- Significant improvement in team productivity and reliability of program. Show less Project leadProject 1 -• Participated in setting up a team of 115 with 80% freshers and training them.• First of its kind project in the organisation which had Accessibility testing using JAWS tools.• Covered Functional Regression and Cross browser testing as well.• Lead the team of 115 to complete the project which had a challenging deadline.• Defined a road map and approach to execute the entire testing project.• Prepared the Master Test Plan and Test Strategy for the program.• Handled Project Initiation and Planning (Sizing, Scoping, Resource Levelling), Monitoring and Control and Final delivery.• Quality control, Risk assessment, Issue/Conflict Resolution• Stakeholder management (Build, SIT team, Environment team and business)• Resource management.Projct 2 - • Covered ST, SIT and UAT for AS400 which was the loan origination system and web testing of AUTOMATE which was the loan servicing system.• Defined a road map and approach to execute the entire testing project.• Prepared the Master Test Plan and Test Strategy for the program.• Handled Project Initiation and Planning (Sizing, Scoping, Resource Levelling), Monitoring and Control and Final delivery• Incorporated Defect Acceptance task force in the team and maintained it so that Defect rejection foreach release can be monitored and curbed if need be• Brought the concept of Exploratory Testing within the team. It basically deals with identifying defectsbeyond the requirements on the project and is value adding to the customer.• Prepared a detailed Resource allocation sheet with estimated run rates over the month for theclients to refer during onsite tenure• Prepared a methodology document (.vsd) which explains the work cycle at offshore. This was sharedwith the clients to help them understand offshore work process.• Helped in process improvements. Lead audits for the team with minimal NC’s. Show less

  • Test Manager/Engagement Manager

    Aug 2011 - Apr 2016

  • Lead Consultant

    May 2010 - Aug 2011

  • Consultant

    Apr 2007 - May 2010

  • Associate Consultant

    Jul 2004 - Mar 2007
• 

  Capgemini

  Feb 2017 - Nov 2017

  Senior manager

  Managed team across Pune and Chennai.- Own the overall roadmap delivery, design/review of test strategy and planning in fast paced agileenvironment. Responsible for sprint grooming and planning in addition to long term milestones.- Successfully led project deliveries for multiple US projects which included 11 pillars (Decisioning,Billing, Batch, Online payments, Healthcare, Rentals, Transform, G2, UDA, CRS, PRAMA).- Designed and introduced Project Operational Metrices – Revenue, Billing, Forecasting, Timesheetadherence, Gross Margin.- Performance appraisals, career growth path, training and development of team Show less

• 

  Youkan

  Dec 2017 - Apr 2020

  Holistic lifestyle coach