Tom Hecht

Tom Hecht

Ski Instructor

Followers of Tom Hecht637 followers
location of Tom HechtHarrogate, England, United Kingdom

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  • Timeline

  • About me

    Passionate about facilitating IT. Keen advocate of repeat custom and excellence in CX. Also found skiing, scrambling, or cycling in the mountains.

  • Education

    • Nottingham High School

      1994 - 2004
    • Bangor University

      2005 - 2008
      Computer Systems with Business Studies BSC (Hons) Computing, Business First class honours

      Activities and Societies: Photography, athletics, climbing, mountain walking, orienteering, music.

  • Experience

    • Sport Klaus - Skiverleih in Mühlbach

      Dec 2004 - Apr 2005
      Ski Instructor

      Ski instructing full time for a season in Austria teaching groups of varying language, age, and ability (beginner – light advanced)

    • Undeb Bangor (Bangor Students' Union)

      Jan 2008 - Jan 2010

      Trustee: As a member of the board I have been responsible for the long-term strategic aims of the organisation and financially and legally accountable for its activities. Sabbatical: Twice elected into a yearly full time sabbatical position, Societies and Events Officer, involving organising, marketing, managing departmental budgets, training, liaising with students and staff, public speaking.

      • Trustee

        Jan 2009 - Jan 2010
      • Events & Societies Officer

        Jan 2008 - Jan 2010
    • Cotswold Outdoor

      Sept 2010 - Sept 2012
      Retail Sales Assistant

      Retail Sales Assistant with a considerable marketing remit (social media) at the Betws-y-Coed Royal Oak branch of the UK Outdoor Clothing & Equipment retailer.

    • Plas y Brenin

      May 2011 - Aug 2012
      Centre Assistant

      A multi-dimensional remit; developmental, instructional, and general duties on a fixed term contract for 18 months in UK Outdoor Pursuits (mountain and water based). Duties included: leading multi-activity day sessions, heading up the orienteering department, personal skill development, assessing Duke of Edinburgh expeditions, catering and hospitality, administration tasks.

    • Neige Aventure

      Dec 2012 - Apr 2013
      Ski Instructor, Technical Assistant, and Marketing Support

      Group and private instruction of all age ranges and general assistance on the slopes. Marketing support offered with a website redesign project and establishing a social media presence specifically on Twitter.

    • Freewheel Holidays

      May 2013 - Sept 2013
      Cycle Tour Host

      Working in the Austrian Lakes region of the Salzkammergut with a multi-faceted role of guide, translator, bike mechanic, diplomat, researcher, and presenter; requiring particular organisation, people skills, and bicycle expertise.

    • Cotswold Outdoor

      Dec 2013 - Mar 2015
      Social Media Executive

      I managed and developed the company’s social media presence in order to engage customers and other outdoor enthusiasts on the following social networks: Facebook, Twitter, Instagram, LinkedIn, Pinterest, YouTube, and Google+.I worked with the company's 70 stores nationwide to develop their own social media accounts by establishing guidelines and providing individual support.I liaised with customer services to efficiently manage social customer care.

    • Ourea Events

      Mar 2015 - Jul 2023

      Keeping the back office running while organising the UK’s boldest ultra events including the Dragon’s Back Race®, Cape Wrath Ultra®, and Skyline Scotland®. Providing broad and varied administrative and marketing support to the business, both in the office and out on the hill.

      • Business Operations Director

        Oct 2022 - Jul 2023
      • Commercial Director

        Feb 2021 - Oct 2022
      • Marketing & IT Manager

        Jan 2019 - Feb 2021
      • Marketing Manager

        Mar 2016 - Jan 2019
      • Marketing & Administration Executive

        Mar 2015 - Mar 2016
    • Levens Parish Council

      Jan 2021 - Jan 2022
      Freelance Web Designer

      Proposed and managed a new online presence for the village and local parish council: https://www.levens.org.uk

    • Office for National Statistics

      Mar 2021 - May 2021
      Census Officer

      A fixed, short-term role dedicated to maximising responses to the 2021 census by conducting follow-up visits to allocated households. The role demanded use of initiative, time management, and compliance with training.

    • Bowker IT

      Jul 2023 - now
      Network Engineer (apprentice) / Field ICT Support Technician
  • Licenses & Certifications

    • Network Infrastructure: Introduction and Virtual Lab | NEL4 RS A2.1 |

      Cloud Academy
      Aug 2023
      View certificate certificate
    • Network Infrastructure | NEL4 RS A2.2 |

      Cloud Academy
      Sept 2023
      View certificate certificate
    • (Workplace): Introduction and Networking Fundamentals | NEL4 RS A1.3 |

      Cloud Academy
      Aug 2023
      View certificate certificate
    • Mountain Leader (Summer) Award

      Mountain Training
      Jan 2006
    • Network infrastructure: introduction and simulation demonstration (online) | NEL4 RS A1.2 |

      QA Ltd
      Aug 2023
      View certificate certificate
    • Level 2 food safety and hygiene for catering

      Virtual College Ltd.
      Apr 2015
    • Ski instructor

      SBSSV Salzburger Berufsski- & Snowboardlehrer Verband
      Oct 2004
    • Driving licence - B1+E

      Driver and Vehicle Licensing Agency (DVLA)
      Jan 2018
    • Driving licence - D1

      Driver and Vehicle Licensing Agency (DVLA)
      Jan 2011
    • BKSB English & Maths L2.6-2.9

      Bksb - an Advanced company
      Sept 2023
  • Honors & Awards

    • Awarded to Tom Hecht
      Queen's Scout Award Her Majesty Queen Elizabeth II May 2007
    • Awarded to Tom Hecht
      D of E Gold Award The Award Jun 2005
    • Awarded to Tom Hecht
      Award for Enterprise Nottingham High School Sep 2004
    • Awarded to Tom Hecht
      D of E Silver Award The Award Jun 2003
    • Awarded to Tom Hecht
      D of E Bronze Award The Award Dec 2001
  • Volunteer Experience

    • Website manager & social media community manager

      Issued by Levens Parish Council on Oct 2021
      Levens Parish CouncilAssociated with Tom Hecht
    • Coast and countryside volunteer

      Issued by National Trust on Feb 2023
      National TrustAssociated with Tom Hecht
    • Block champion & community volunteer

      Issued by B4RN - Broadband for the Rural North Ltd on Jan 2020
      B4RN - Broadband for the Rural North LtdAssociated with Tom Hecht
    • Ad-hoc leader & D of E assessor

      Issued by The Scouts on Jan 2004
      The ScoutsAssociated with Tom Hecht