Todd King

Experience

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  AVCO Financial Services

  Jun 1989 - Jun 1995

  Branch Manager

  • Leveraged strong presentation skills and facilitation skills to train and motivate people across sales and clerical teams, integrating a sales-oriented approach to all operational functions.• Had operational control of all aspects of branch operations.• Trained staff in all aspects of operations to meet all policy and regulatory requirements of the business.

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  Security Pacific Financial Services

  Jun 1995 - Jun 1997

  Branch Manager / District Manager

  • Hired and trained sales teams and clerical staff while holding full accountability for P&L and sales performance across the 8-branch region.• Devised and implemented training on sales production, outside business development, and operational optimization (cost and loan delinquency control).

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  KeyBank

  Jun 1997 - Nov 2002

  Sales Manager / Relationship Manager

  • Responsible for all operations in a branch including staff training, policy and regulatory compliance and sales production.• Played a critical dual role as a sales enablement leader and producing manager, with responsibility for elevating sales performance and compliance in my branch as well as 7 other branch banks. • Produced new sales in lending, new accounts as well as referrals to the Small Business, Privileged Banking groups, and other lines of business for ancillary income.

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  Wilmington Finance / AIG

  Dec 2002 - Dec 2007

  Account Executive

  • Solicited and acquired sub-prime mortgage business from mortgage brokers and financial institutions.• Developed a network of mortgage brokers to maintain a pipeline of ongoing business.• Assisted Loan Officers in structuring and submitting credit files for approval.

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  Heartland Payments

  Jul 2008 - Aug 2009

  Sales Representative

  • Spearheaded sales of a diverse portfolio of cutting-edge e-payment and payroll solutions to SMB clients through an aggressive and proactive self-sourcing of leads. • Acquired over 80 new clients in less than 1 year with no bank support.

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  TSYS Merchant Solutions

  Aug 2009 - Mar 2014

  Regional Merchant Relationship Manager

  • Strategized and executed new business development initiatives, with a focus on proactively cultivating new referrals via outside referral sources. • Coached staff on delivering exceptional customer service to facilitate up-selling and cross-selling opportunities as well as referrals for additional business. • Trained clients on equipment and software use and compliance requirements by remaining up to date on new products and technologies. • Drove incremental business by growing client awareness of new products and sales promotions through personal sales efforts and training of sales teams.• Received the company Sales Leadership award for training and assisting other Relationship Managers in industry knowledge, sales skills, planning and customer relationship management. Show less

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  The Merchant Agency

  Mar 2014 - Mar 2023

  Founder / Owner

  • Provide strategic direction and operational leadership for all business functions to secure new business and deliver consultative support for existing clients.• Plan and implement sales strategy targeting larger merchants with annual credit card processing volumes of $500K or higher. • Install processing equipment and software in addition to training and supporting clients on their use, troubleshooting processes, and PCI compliance. • Maintain up-to-date knowledge of industry trends, competitive products, changes in compliance requirements, and other relevant issues of importance to clients. Show less

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  Wells Fargo

  Aug 2022 - Jun 2023

  Branch Small Business Banker

  • Promoted the small business segment for Wells Fargo and acted as the main point of contact and subject expert within the bank.• Proactively worked with current clients to reinforce their relationship with the Wells Fargo brand.• Used a consultative relationship building and sales approach to meet client's needs and probe for deeper relationship opportunities.• Worked with bank staff to recognize referral opportunities to the small business segment as well as other lines of business for the bank.• Developed a network of small business influencers to generate and maintain a steady pipeline of referral business. Show less