Ryan Drucker

Experience

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  FasTracKids & Eye Level of New York City

  Sept 2011 - Jan 2014

   Held individual consultations with new families seeking educational services and corresponded with existing families to ensure continued customer satisfaction Trained, advised, and monitored teaching staff to ensure program quality, while also owning recruitment pipeline for employment candidates Managed both accounts payable and accounts receivable functions with efficiency and accuracy Successfully led the company-wide transition from paper-based to streamlined paperless systems, overseeing the seamless implementation and ongoing maintenance of all related technologies Mostrar menos

  • Center Director

    Jan 2014 - Jan 2014

  • Assistant Center Director

    Jun 2012 - Jan 2014

  • Teacher

    Sept 2011 - Jun 2012
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  Goodfellas Italian Restaurant

  Jan 2014 - Sept 2019

  Shift Manager

  Employed here seasonally as needed by restaurant

• 

  Jimmy Johns

  Mar 2015 - May 2015

  Delivery Driver & In-shopper
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  FasTracKids & Eye Level of New York City

  May 2015 - Jan 2019

  Assistant Regional Director

   Oversaw operations and supervised center directors in seven learning centers, each of which served 200+ students and employed one director with 20-30 part time staff Achieved a remarkable 25% year-over-year increase in company-wide revenue through strategic program restructuring, guided by comprehensive market research and analysis Spearheaded a 100% year-over-year revenue growth for two challenged centers through direct intervention, implementing robust leadership restructuring, optimizing organizational structure, and revitalizing team morale Facilitated the launch of four full-service learning centers Orchestrated comprehensive city-wide marketing initiatives for thirteen centers, encompassing Google AdWords, social media campaigns, and precision-targeted email campaigns alongside creation and maintenance of WordPress web properties Mostrar menos

• 

  Coliseum Nightclub & Tabu Nightclub

  Feb 2016 - Jan 2016

  Bartender
• 

  West Cork Union Hall

  Feb 2018 - Mar 2019

  Bartender
• 

  Tommy’s Tavern + Taps

  Sept 2018 - May 2019

  Bartender
• 

  Amazon

  Sept 2019 - now

   Managed a team of 10 salaried managers and 1,000 associates, providing leadership, training, and performance evaluation Implemented strategies to optimize operational processes through the leadership of projects with cross-functional teams, resulting in increased productivity and an annualized savings of $26m Created mechanisms to improve inventory accuracy and exception handling, leading to annualized savings of $1m Conducted regular performance reviews and provided coaching and feedback to team members to foster professional growth and enhance performance, leading to the promotion of 4 direct reports in the past year Mostrar menos  Managed the outbound dock, multi-item pack (AFE), and pick departments in a high-volume fulfillment center, fulfilling up 300,000 to 500,000 customer shipments in a shift Owned the onboarding and training of six managers and 10 assistant mangers Streamlined process for labor planning and staffing in the ship dock department, driving an improvement of 5% to productive time, an annualized savings of $1.7m Facilitated the development and promotion of 11 different direct reports from associate roles to process assistant and area manager roles Created a culture of safety, leading the Associate Safety Committee, landing Safety Leadership Index (SLI) scores in the top 10% of the building for Q1 and Q2, and serving as an “SLI Mentor” for other managers Mostrar menos

  • Senior Operations Manager

    Jun 2024 - now

  • Operations Manager III

    Oct 2021 - Jul 2024

  • Area Manger II

    Jan 2020 - Oct 2021

  • Area Manager I

    Sept 2019 - Jan 2020