Marcos Correa

Marcos Correa

Analista Help Desk

Followers of Marcos Correa2000 followers
location of Marcos CorreaSão Paulo, São Paulo, Brazil

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  • Timeline

  • About me

    Project Manager

  • Education

    • FIAP

      2015 - 2016
      Master of Business Administration (MBA) Gestão de projetos

      Activities and Societies: Gerenciamento de Integração e Escopo Desenvolvimento do Termo de Abertura / Projeto Startup One Planejamento de Escopo / Projeto Startup One Gestão de projetos com práticas do PMI

    • Universidade Nove de Julho

      2009 - 2011
      Analise e Desenvolvimento de Sistemas Gestão de Sistemas de Informação
  • Experience

    • UOL

      Jan 2004 - Mar 2005
      Analista Help Desk

      Atendimento Suporte Online

    • Silvio Mancusi EPP

      Apr 2008 - Mar 2012
      Consulting Analyst

      Position: Consulting AnalystDuties: Project Management / Process for implementation of the ERP system Versato, preparation of schedules using Microsoft Project.Mounting and setting of the organizational processes of the company, Business Process Management. Deployments, training and processes in several Brazilian states. Scoping meetings, closing projects. Implementation of ERP software (Versato / incorporator). Financial Consulting, Accounting, Payroll Management, Procurement, Sub-contractors, Construction Budget, Fleet, returned to Versato Software.Achievements: Implementation Activity Mapping, Modeling, Design, Implementation, Evaluation and Correction of Organizational Processes (BPM), according to clients' requirements.Leadership and control of teams for project management and BPM processes. Rh control for outsourced services, development of methodologies for application in the company, namely: - Spiral, Waterfall Interactive and incremental. Show less

    • TOTVS

      Mar 2012 - Aug 2020

      • Acting on several projects at the same time, in management and control, in critical factors, adapting time, costs and resources, doing more with less.• Strategically managing the segment's coordinators and analysts and measuring how much each project contributes to achieving the organization's strategic objectives.Success Cases - RESULTS:HYUNDAI CAOA - Coordination of the ERP Implementation Project, Automotive IndustryFinalized - 07/07 to 01/2020• 18 month planning• Team 20 People• Return - Automation and improvement in its vehicle production processes at the Goiás plant, implementation of WMS processes for storage, control and stock of parts.• Increase in vehicle production to 3000 cars per day, 20% more.MARFRIG - Coordination of the ERP Implementation Project, Manufacturing Segment - RefrigeratorFinished 03/2016 to 05/2018• Planning - 24 months• Team 30 People• Return to the customer - Automated management and improvement in its Production / Slaughter processes (Integrated with legacy system), Emission of NF (Average of 4 thousand NF / day), controls of meat import and export processes in all companies. Clarets - Leadership in the BackOffice ERP Implementation ProjectFIDI - Leadership in the ERP BackOffice Implementation ProjectGolden Vision - Leadership in the BackOffice ERP Implementation Project Show less

      • Project Manager

        Mar 2016 - Aug 2020
      • Analista de Negócios - Serviços de Grandes Contas

        Mar 2012 - Jan 2017
    • Wings IT - Inovação e Tecnologia

      Sept 2020 - Sept 2021
      Salesforce Project Manager / Scrum Master

      Project management for the implementation of CRM Salesforce and Marketing Cloud, aiming to meet the business objectives and to seek the best problem-solution fit.Acting as an Agile Coach to support clients and the team, changing the mindset to transform the work model (Traditional / Agile).

    • Itaú Unibanco

      Sept 2021 - now

      Engenharia de processos e desenvolvimento de soluções digitais, No Low Code (Sharepoint, Power Automate, Power Apps, Automation Anywhere, Salesforce e Digibee) Definição de novos Épicos e Priorização de atividades do backlog para atingimento de OKR's e benefícios do cliente equalizando uma esteira única digital para abertura de contas.Atuando também como desenvolvedor No Low Code Salesforce construindo objetos personalizados, layouts, flows, dashboards. Responsible for defending the project, providing guidance to the team and the business owner to ensure all practices are followed.

      • Eng Proc. Soluções Digitais NoLow Code Team Member

        Nov 2024 - now
      • Proprietário do produto

        Mar 2022 - now
      • Scrum Master

        Sept 2021 - Apr 2022
  • Licenses & Certifications

    • Power Plataform - Expert

      United Latino Students Association
      Jul 2025
      View certificate certificate
    • Practitioner - D&A Foundation

      Itaú Unibanco
      Sept 2024
      View certificate certificate
    • Practitioner - Generative AI

      Itaú Unibanco
      Aug 2024
      View certificate certificate
    • LEAN - TRAINED

      ITAÚ UNIBANCO
      Mar 2022
      View certificate certificate
    • Lifelong Learning

      CertiProf
      View certificate certificate
    • Automação NO LOW CODE - Foundation

      Itaú Unibanco
      Jun 2024
      View certificate certificate
    • Lean Six Sigma - Yellow Belt

      FM2S Educação e Consultoria
      Jun 2022
      View certificate certificate
    • PMP - Project Management Professional

      Project Management Institute
      Dec 2016
    • TOTVS HCT - Distribuição e Logística

      TOTVS
      Dec 2013
    • Scrum Foundation Professional Certificate - SFPC™

      CertiProf
      Apr 2023
      View certificate certificate
  • Volunteer Experience

    • Gerente de Projetos

      Issued by PMI São Paulo on Feb 2017
      PMI São PauloAssociated with Marcos Correa