Choon Poh Teo

Experience

• 

  Spectrum Audio Visual

  Aug 2008 - Aug 2013

  AV Programmer

  • Responsible for managing different aspects of the AV system.• Programmed Crestron, Extron, and AMX systems, planned project schedules for programming, and allocated programming projects to the team.• Analysed and troubleshoot equipment and provided end-user training.• Liaised with audio-visual manufacturers on their new product functionality.• Handled projects that involved programming solutions.

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  Singapore Institute of Management

  Jul 2013 - Jun 2015

  Facilities Officer(AV)

  Operated the helpdesk systems and centralised control systems (CCS) equipment, general procedures, and emergency procedures.• Visually monitored the systems, utilising them to maintain an effective and efficient way to provide classroom support.• Maintained and updated records, logs, and reports of activities, including narrative reports and notes of incidents.• Utilised the telephone procedure, process, and knowledge of operating systems to maintain operational efficiency of the helpdesk support (AV & IT).• Liaised with manufacturers for parts repair on AV equipment. Show less

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  Extron Electronics Asia

  Aug 2015 - Jul 2016

  Control System Application Engineer

  providing technical supporttraining to large established base of professional AV dealers and installersAV systems design support

• 

  Crestron Electronics

  Jul 2017 - now

  •Demonstrated expertise in UC deployment, including Microsoft Teams Room and Zoom Room.• Trained and supported team members in the SEA region.• Provided technical support and training to a large base of professional AV dealers, installers, and end-users.• Troubleshot and assisted customers with the installation and operation of a range of Crestron AV systems.• Supported AV systems design and set up solutions for trade shows, events, and proof of concept. providing technical support to SEA regiontraining to large established base of professional AV dealers and installers

  • Advance Flex Support Group Engineer

    Sept 2022 - now

  • Application Engineer

    Jul 2017 - Nov 2022