Moin Ahmed

Experience

• 

  UNIQLO

  Sept 2016 - Aug 2021

  - Supervised 12-30 associates on the largest floor; delegated associates to specific locations depending on need and traffic to ensure items and customer service are readily available - Created Daily Work Schedule(DWS) and Daily Action Plan (DAP) for the women’s floor to ensure adequate staffing and proper functioning for the next day- Managed customer complaints and provided assistance to ensure customer satisfaction- Maintained Uniqlo brand and operational standards and role model standards for staff Show less - Oversaw the largest division in women’s clothing; met sales goals regularly and collaborated with store staff to achieve goals and provide updates to management daily - Supervised a team of six sales associates within the Kids Division; provided regular feedback and training to ensure optimal performance - Prepared a strategic plan to adjust layouts and highlight specific sales to meet and exceed sales goals; met at least 90% of sales goals over the five-month period - Delegated duties to construct layouts for Kids Division; monitored sales floor to ensure the flow Show less

  • Supervisor

    Mar 2020 - Aug 2021

  • Division Advisor

    Jun 2018 - Feb 2020

  • Sales Associate

    Sept 2016 - Jun 2018
• 

  NYU Langone Health

  Jul 2019 - Aug 2019

  Vocational Counselor

  - Observed one-on-one counseling sessions between patients and counselors; documented session details and action plan after each session- Organized and updated over 200 medical records and assembled over 100 booklets of patient guidelines to disburse as a resource

• 

  Amazon

  Aug 2021 - now

  Area Manager

  - Coach, manage, and develop a team of 100 to 170 associates and 3-5 Process Assistants- Establish and uphold quality control standards in collaboration with the Learning Operations Team.- Create performance targets and goals to fulfill customer demand, ensure accuracy, and maintain quality- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates; ensure procedures are followed for building security and product loss prevention