James Wood

Experience

• 

  Eastern Michigan University

  Jan 1980 - Jan 1984

  Programmer
• 

  Burroughs Corporation

  Jan 1984 - Jan 1986

  Systems Analyst
• 

  Unisys

  Jan 1986 - Jan 1990

  Systems Analyst
• 

  Edgeware Systems

  Jan 1990 - Jan 1993

  General Manager & President

  Raised $1MM in startup venture capital. Ran a software start-up company that designed a Windows-based Applicant Tracking System for Recruiters and Staffing companies and a Mortgage Origination package for Banks and Mortgage Lenders.

• 

  Automated Programming Technologies

  Jan 1993 - Jan 1995

  Northern Region Manager

  Managed a 27 state territory selling software and network solutions to financial institutions, businesses with remote locations, and information managers.

• 

  Wood Personnel Services - "Just Good People"

  Jan 1995 - Jan 2012

  Recruiter - Headhunter - Owner

  Helping companies find "Just Good People" and "Just Good People" find jobs.2012 Best of Staffing Award Winner. Sold staffing services to business owners. Managed day-to-day operations of the staffing office. Led sales efforts to help achieve a "Michigan 100" award for being one of the fastest growing companies in Michigan. Recruitment and staffing specializing in IT, Engineering, Manufacturing, Financial, and Management positions. Executive Search, Professional Placement and Contract Assignments. Show less

• 

  IBM

  Jan 2013 - Jul 2018

  Transition Manager **, IBM Talent Acquisition Optimization

  • Develop, manage, implement, and launch Talent Acquisition / RPO programs globally from $3M to $150M TCV. Led workstreams for Program Management, Training, Change Management, and Continuous Improvement.• Project Management- complete responsibility for program success, client satisfaction, project deadlines, contract objectives and SOW fulfillment, Go-Live, and delivery-team readiness. Partner with Sales, Solution Architects, Technology, Sourcing Science, and Employment Branding to provide a cohesive client solution and program launch. Provide end-to-end solutions and accountability to all stakeholders.• Training- delivered required training to meet all Contract/SOW’s objectives. Train and manage global recruitment teams.• Change Management- created and delivered CM initiatives to guarantee a successful program solution. Employ Change Agent Networks to offset change resistance. Became the group SME on IBM’s new Digital Change solution.• Continuous Improvement- continually improve TA programs that complement client goals. Conduct CI audits to appraise program compliance, seek process improvements, and increase client satisfaction. Led internal improvement process workstreams for Project Management, Design Methodology, Training, and Change Management to further improve our program delivery to clients.• Design Thinking- led and facilitated workshops to co-create innovative solutions and overcome challenges. Became the group SME on Design Thinking.• Recipient of Award for “Extraordinary Effort and Performance” from Ford Motor Company.• Managed the annual hiring of 3000 corporate professionals** comparable job titles: Program Manager, Project Manager, Transition Consultant, Transformation Consultant, Implementation Consultant/Lead, Transformation Lead, or Transition Lead Show less

• 

  Pontoon Solutions

  Aug 2018 - now

  Senior Project Manager

  o Led a team of talented Project Managers responsible for all new MSP and RPO implementations across the US, Canada, and Central and South America.o Hired, trained, and mentored staff on project methodology.o Implemented recruiting solutions and process improvements on domestic, regional, and international levels.o Stood up the fastest RPO program in company history generating $1MM in new revenue.• Project Management- complete responsibility for all new project implementations in the Americas. Oversee and coordinate complex projects, keeping all stakeholders informed, ensuring adherence to project principals and methodology, meeting project objectives, overcoming challenges, and delivering results. Train and support on project methodology including the use of project charters, project plans, RAID logs, escalation resolution, and change requests across a remote environment. Projects encompassed business processes, technology processes, software and technology implementations, integrations, testing, and vendor coordination.• Leadership- specialties include Team Leadership, Mentoring, Stakeholder Management, and Workstream Coordination. Zero staff turnover, 100% implementation success rate, 93% on time Go-Live in the Americas.• Subject Matter Expert- providing expertise in Project Management, participating in RFP’s and pitches with clients, providing solutions, costing, and timeline guidance, and sharing our knowledge of project implementations. Proven Project SME participating in solutions design and developing of recommended process for our clients and program delivery. SME on our project methodology, and implementation processes.• Customer Success- responsible for relationship-focused achievements through the aligning and managing of mutually beneficial outcomes and goals. Collaborate with global stakeholders to develop new processes which include process flows, work instructions, training, change management, and technology requirements. Show less