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Ira Trinchera

Ira Trinchera

Administrative Assistant

Followers of Ira Trinchera310 followers
location of Ira TrincheraSan Francisco Bay Area

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  • Timeline

  • About me

    Looking for a remote career opportunity

  • Education

    • California State University-East Bay

      2014 - 2016
      Bachelors of Science Hospitality & Tourism Management

    • Skyline College

      2008 - 2014
      Associate of Arts and Sciences - AAS Interdisciplinary Studies, Art & Humanities and Behavioral Science

    • City College of San Francisco

      2010 - 2012
      Associate of Science Culinary Arts & Hospitality Studies, Food Service Management

  • Experience

    • Embarcadero Dentistry

      Dec 2014 - Mar 2016
      Administrative Assistant

      • Assist with electronic posting & submitting treatment claims to proper insurance.• Prepared & complete all data entry according to information posted on patient charts.• Oversee new team members for training as needed and assisted all front desk duties as needed.• Scheduled and rescheduled appointments for patients

    • Grand Hyatt San Francisco

      Apr 2016 - Dec 2018
      Front Office Agent

      • Guest registration and processing using OPERA, Reserve, Colleague Advantage, HotSos, and VisiOnline• Communication of hotel services/amenities and World of Hyatt loyalty program • Creating a positive guest experience from arrival to departure through engaging conversations and customer service, including service recovery and responding to guest inquiries.• Increase hotel revenue through the Upsell Program

    • The Westin St. Francis San Francisco on Union Square

      Dec 2018 - Apr 2022
      Sales Administrative Assistant

  • Licenses & Certifications

    • American Culinary Federation Certificate

      City College of San Francisco
      May 2012

    • Catering & Events Certificate

      City College of San Francisco
      May 2012

    • Cvent Supplier Network Certificate

      Cvent
      Jun 2020

    • Google Analytics for Beginners

      Google
      May 2020

    • California Food Handler Certificate & Card

      EFoodHandlers®
      Nov 2021
      View certificate certificate

    • Covid-19 Training

      EFoodHandlers®
      Nov 2021
      View certificate certificate

  • Honors & Awards

    • Awarded to Ira Trinchera
      The Westin St. Francis Inspire Club Chris Dunn Mar 2019 A prestigious recognition program of The Westin St. Francis on Union Square. Associates are nominated my a manager once a month and the Executive Committee chooses the winner.
    • Awarded to Ira Trinchera
      Hyatt Hero of the Month Grand Hyatt San Francisco Jul 2017 A recognition program of the Grand Hyatt Hotel. Associates are nominated and winners are chosen monthly.
    • Awarded to Ira Trinchera
      Scholarship California Lodging Industry Association (CLIA) Dec 2015

  • Volunteer Experience

    • School Representative

      Issued by ZAP Zinfandel Advocate & Producers Festival on Jan 2012
      ZAP Zinfandel Advocate & Producers FestivalAssociated with Ira Trinchera

    • Set-up crew member

      Issued by Wine & Spirit Magazine Top 100 on Oct 2011
      Wine & Spirit Magazine Top 100Associated with Ira Trinchera

    • Set-up crew member

      Issued by Wine & Spirit Magazine Top 100 on Oct 2012
      Wine & Spirit Magazine Top 100Associated with Ira Trinchera

    • Volunteer

      Issued by CUESA (Center for Urban Education about Sustainable Agriculture) on Apr 2015
      CUESA (Center for Urban Education about Sustainable Agriculture)Associated with Ira Trinchera